Reviews (1,794)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support, quick issue resolution via live chat and email, and user-friendly interface that simplifies pre-order management. It integrates well with Shopify, supports various business models, and offers customization options like pre-order badges. Continuous updates and responsiveness to feedback are noted, although some mention concerns about cost. Overall, it's considered good value for its features.

November 17, 2024

Nice app and quick support.

DetailersLab
Norway
6 months using the app
October 7, 2024

Timesact is a very effective, intuitive preorder app, and Jolo from customer service was incredibly helpful in walking me through the app set-up and helping me configure settings.

The Story Engine Deck
Canada
4 months using the app
September 24, 2024

Tech support is very responsive and takes your issues at heart. I had the chance to review my set up of the app with them and make sure that all was in order as well as learn a few tricks.
They even gave us a few more free pre-orders before we can subscribe to a plan. Very satisfied!

bumgun
Singapore
About 2 months using the app
December 10, 2024

I am a new business owner and I am not tech savvy. This app is amazing and the Live chat is so helpful I could cry! I will endlessly brag about Timesact and Al Kenneth Bunani.

Valentina Fit
United States
2 days using the app
September 20, 2024

Princess was brilliant at resolving my issue, super quick response and made sure my worry disappeared instantly! It gives me so much confidence that I’ve picked the right wholesale app as the customer service will be there to support.

Anegada
United Kingdom
Over 1 year using the app
October 9, 2024

Their interface takes a bit of learning curve to adapt, but their customer service is excellent, rapid reply and fix issues.

HOBBYWING North America
United States
About 2 months using the app
January 27, 2025

Jolo was really helpful and did provide an amazing support!! many thanks!!

ricardobernardino test store.com
Switzerland
About 16 hours using the app
September 18, 2024

very prompt and helpful support! strongly recommend for business owner who looking to better forecast their inventory with pre-order function

Daily Flower Market
Singapore
12 months using the app
November 7, 2024

Great first impression of the app! Exactly the kind of functionality that we've looking for and a great support that made customizations specifically for our store.

Local taste
Sweden
3 days using the app
October 25, 2024

Many thanks to Jolo for his help! We were able to quickly set up pre-orders on my website.

Ma boutique
France
7 days using the app