Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and range of features including Pre-Order and Back in Stock notifications. They find the video tutorials helpful and the pricing structure flexible for all sizes of businesses. The customer service is noted for its professionalism and quick response time. Merchants also value the onboarding session, customization capabilities, and efficient in-app chat support. The app's ability to handle a large number of products and orders, and its seamless integration with Shopify and other apps, make it a versatile choice.

December 19, 2022

Excellent app for pre orders. We have tried so many different apps that it is refreshing to find one that actually makes our life easier. They also have great support.

Freedom Rave Wear
United States
7 days using the app
March 8, 2023

Princess did an amazing job walking me through how to set up pre-orders. I needed to set up something quickly after an influencer helped to sell out my inventory in less than 12 hours. Thank you Princess for making this an easy process!

United States
3 months using the app
July 24, 2023

So far so good. I loaded the app on and set up myself very easily. I was then extended the offer to have an onboarding call and this was really helpful. I will now perfect what I have been eductaed on and then have another video call to tidy up. Two pre-orders in the first 24hrs.

Noxen Poncho
New Zealand
2 days using the app
January 30, 2023

I don't need to mention that the app itself is just great, but what I want to highlight here is that we got 30 minutes free onboarding session!

You can work your own website with friendly staff and get the individual advice and support. I am very impressed and glad to know about the app!
(Thank you for your great assistance, June :) )

Espuente GmbH
10 days using the app
April 24, 2023

These guys and girls are rocking. Very good support, fast and instant. The app works great and without issues. Easy to understand. Love when you can use something without the learning curve. Thank you for being so helpful, Princess.

StudioDesk EU
28 days using the app
Edited March 15, 2023

We are having a few issues, but believe that it was something we did wrong on our end. Our support Rep. Miezty, was still willing to fix our issue, then coach me on how to avoid the same issue happening in the future. Very impressed with the level of support. Thank you Miezty!

Backtrack Railway Services Ltd.
6 months using the app
November 9, 2022

I can't imagine better onboarding experience. We started from the call with two people from the app team. They addressed all questions ahead and now I know what I'm doing. I wish all apps have support like this one. Thank you guys!!!

Ukrainian Puzzles
United States
24 days using the app
July 5, 2023

I want to thank Timesact on boarding for their patient of helping me set up my account. It was quick and easy setup. Im not tek savvy but they made it easy and fun. Thanks again I cant wait to start on boarding products.

V&M Beauty Supplies
United States
About 2 months using the app
June 9, 2023

I highly recommend this app for Pre-Orders! It's super easy to use and customize for your brand/website - a lot of that is done automatically. Pricing is pretty reasonable, in my opinion as well. I needed a bit of help from customer service, and they were super prompt! Thanks to Princess for the quick help!

Flirty Pineapple
About 13 hours using the app
September 25, 2022

I have to say that the support I received from Andrei was outstanding. I tested this app on a test store and it worked fine, so we installed it on our live store, but because we had a custom theme some elements conflicted. Andrei, was on hand and he edited my theme so that app would function as it should. This was on a Sunday evening!! Probably the best support we have received from a company. Thank you so much Andrei!! I would highly recommend.

United Kingdom
About 13 hours using the app