Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

August 15, 2024

Plug in works exactly as desired and they have quick and great customer support to resolve any issues

Gorski Montreal
Canada
8 months using the app
October 14, 2024

I have had an online store with Shopify for over 2yrs. My live chat with Kenneth from Timesact today is hands down THE BEST customer service experience I have had with any Shopify apps! Not only did he guide me, but he was also able to assist on the backend with IMMEDIATE results.

myze The Daily Care for Eyes
United States
About 8 hours using the app
October 9, 2024

Their interface takes a bit of learning curve to adapt, but their customer service is excellent, rapid reply and fix issues.

HOBBYWING North America
United States
1 day using the app
September 16, 2024

Jolo did an excellent work. My issues have been resolved. Well done

J&E Retailonline
United Kingdom
18 days using the app
August 21, 2024

You can't ask for more! These guys are just the best in their field.

The app looks very well, it integrates almost seamlessly and where it doesn't you have support in a matter of seconds literally.

There is always somebody to answer your questions, solve you problem or if too complex will be passed to the dev team and will be solved 100%.

I highly recommend the app and the team :)

Value Packers
Romania
3 days using the app
October 8, 2024

Support is amazing! They help with resolving issues super fast!

RE ONA
Canada
27 days using the app
September 23, 2024

Customer support with Jolo and Marie was great. Appreciate the time Jolo took to explain answers when I needed it.

Mumbies
United States
9 days using the app
October 10, 2024

Jolo was fantasic! He helped educate us on the details of the app and was very helpful! We look forward to work with him and the app.

Simple Stories
United States
2 days using the app
November 18, 2024

Technical Support was great! So wonderful to speak with an actual human to help me get my new store up and running. Thank you Kenneth!

HĀVN
United States
2 days using the app
September 8, 2024

Support was really good. princess went above and beyond

Rippl Impact Gear
United Kingdom
About 1 year using the app