Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

February 13, 2024

We recently added this app to our Shopify store, and the experience was fantastic! The app is super user-friendly, making setup a breeze. What really impressed us was the top-notch support – quick, responsive, and they guided us every step of the way. Highly recommended for a seamless Shopify experience!

FoundryFineJewelry
United States
13 days using the app
February 8, 2024

Princess did a great job helping us with issues we were having. Very quick fixes!!!

Guardian Sports
United States
About 1 year using the app
January 31, 2024

Great app with great support. Does exactly what I need allowing customers to pre-order up to the exact quantity of each variant I know will be arriving in my next shipment.

My only minor complaint is that it prevents a discount plugin I was using from working correctly, but I can live with that.

Fortus Pilates
Canada
20 days using the app
January 4, 2024

I use this app quite a lot. Never had any issues. Easy to set up and update.
And I just spoke to Jolo - their customer support rep, via video call. I love their customer support!

Brainrich Kids
United States
Over 2 years using the app
April 23, 2024

Trying this app for the first time. I was having a bit trouble making it work on my website, but support team is so efficient and helpful. They solve the issue overnight. Highly recommend!

All About Art International, LLC
United States
About 24 hours using the app
February 22, 2024

Their customer service is stellar! Always responded immediately and solve the issues I have as soon as they can.

A Little Fish Fashion Boutique
United Kingdom
4 months using the app
April 4, 2024

Jolo was super helpful in our set up call. The program should be helpful for our customers.

Howling Moto
United States
14 days using the app
April 26, 2024

I believe theme we use had many customized widget so there were few hard thing to fix but they fixed it in 12 hours! Thank you for amazing customer service

KKANG
New Zealand
About 21 hours using the app
January 14, 2024

I had the pleasure of participating in Timesact’s inaugural “Let’s Celebrate Entrepreneurship Together” virtual event in December 2023. I appreciated the opportunity to share more about my small business, Poppy + Monarch, including why I started it, challenges I’ve faced and the learnings from them, and what I envision for the future of my business. Fellow business owners, I highly recommend that you participate in Timesact’s next virtual event. It’s a wonderful space to discuss your passion and introduce your products to a new audience.



Additionally, I had a great experience with Timesact for pre-orders of sweaters and tote bags on my Shopify store. The integration with Shopify was seamless and the plug-in elevated the look of my shop. I had great success using the pre-order feature and plan to use it again!

Poppy + Monarch
United States
About 2 months using the app
February 11, 2024

I had an issue where the pre-order was not showing on my listing and Rommel fixed it right away. The pre-order is functioning as it should. Thank you!

Wellnewlife
United States
9 days using the app