Reviews (1,819)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing pre-order management, boosting sales and customer satisfaction through customizable pre-order buttons, badges, and back-in-stock notifications. They find the interface user-friendly, simplifying pre-order and payment setups, and praise the ability to upload multiple products efficiently. The app's performance is reliable, with responsive customer support available via live chat and email, offering quick issue resolutions and extensive help, including direct fixes and customizations.

March 10, 2025

excellent customer service and support!!

Microworks ACG
Hong Kong SAR
13 days using the app
November 29, 2024

I'm thoroughly impressed with Timesact's Pre-Order app. After trying several pre-order apps, this one stands head and shoulders above the rest. The app's performance is top-notch, offering seamless integration and robust features that have significantly improved our pre-order process.

What truly sets Timesact apart is their exceptional customer support. The team's dedication and expertise are unparalleled. They've consistently gone above and beyond to address our concerns and tailor solutions to our specific needs. Their responsiveness and in-depth knowledge have made the implementation and ongoing use of the app a breeze.

If you're in the market for a pre-order app, look no further. Timesact's combination of superior functionality and outstanding support makes it the clear choice. It's rare to find a product that excels in both performance and customer service, but Timesact has managed to do just that. I wholeheartedly recommend this app to anyone looking to enhance their pre-order capabilities.

Urban Daizy
United States
3 days using the app
March 6, 2025

I'm not a developer but I installed the app and product was up in no time

Romel was genius at troubleshooting.

Thank you

Shabby Little Fellas
United Kingdom
About 14 hours using the app
November 20, 2024

The support team deserves special mention. They’re responsive, knowledgeable, and always ready to help. This app has made it easy to manage pre-orders and more. Highly recommend it to any Shopify store owner!

Rebel Plants
United Kingdom
12 days using the app
January 27, 2025

Jolo was really helpful and did provide an amazing support!! many thanks!!

ricardobernardino test store.com
Switzerland
About 16 hours using the app
March 1, 2025

Awesome Support!!
Literally in minutes someone helped me solve my problem.
Great app and simple installation :)

Cheeky Chain B2B
Germany
About 2 hours using the app
December 3, 2024

I discovered the Preorder app today and was impressed by how quickly I could schedule a call to learn more about it.

Within just a few hours, I was connected with Jolo, who was incredibly friendly and guided me through how to navigate the tool.

The app is very intuitive and promises to be a valuable resource for me as a small business owner to efficiently manage pre-orders for my items.

Kenzul Atlas
Netherlands
About 13 hours using the app
October 29, 2024

I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!

Shapedbyprogress
Belgium
6 months using the app
November 8, 2024

Setup was straight forward and the free plan works really nice for me to test it out.

After setting up I noticed that it didn't work as expected and wrote support.

They answered fast and fixed the problem real quick without creating any extra effort on my side besides giving them access to the shop.

Total recommendation

GEDENKEN SCHENKEN
Germany
10 days using the app
February 12, 2025

it was a bit complicated for me to set up alone, but i contacted support and they were very helpful! everything is perfect now.. Shoutout to Louie for being efficient!

Galerie Gugging
Austria
About 1 hour using the app