Pre‑Order & Restock | Timesact , 786 reviews
Fantastic Customer Service. Within 1 Minute my issue was solved and we got the App to work. Again, Brilliant Service
Had a lovely gentleman named Jovan iron out any issue I had and he was so quick! I had tried another similar app but the customer support wasn't the same. Very impressed with Timesact, highly recommend! :)
Switched over from a different Pre-Order app to Timesact Pre-Order. We were able to quickly and easily create multiple custom templates and bulk import products without any trouble. We had some optimization issues that were quickly resolved and are very happy with the flexibility, ease of use, and customer service!
Quick reply and perfect communication !
Easy app to set. Many options for our website.
I just finished my onboarding session with June and I can't wait to dive into the Timesact Pre-Order and Back-in-Stock app! June had already reviewed my website and the questions I'd submitted prior to our onboarding session and she was able to answer all of my questions. She was gracious with her time and helped me to become familiar with all of the tools that are available to me. This app's flexibility--both in terms of functionality and pricing--is just what I need to help market my new and existing products! June didn't try to sell me on any particular level of pricing. She simply gave me the information I need to make an informed decision on what's best for my business! She was quick to understand my needs and she made it easy for me to understand how to navigate, customize, and use the app. I'm excited to start using it!
I had a great onboarding with June, super helpful and patient with my endless questions! June went through all that I would need to know and was happy to recommend based on what my store would need. I am really excited to use this app to provide a better experience for my customers and am at ease to know the great team at Timesact will be there to help me if I have any questions or issues along the way!
Great app and great support! We installed a few others and found all the other solutions very limiting, where this one allows us to have multiple options like custom order, back order, and pre-order. During the initial setup we noticed a few issues where the content wasn't being displayed as expected, likely due to the niche theme we use, and their team was able to solve all our issues in like 20min.
Wanting to use this app to offer our customers Pre-order and Coming soon. The features offer us to contact our customers directly if they have registered interest as well as Pre-order options. We had some required customisation, which the support team of this app went above and beyond with. So far so good!
I needed to get this up and running quickly. I tried for a few minutes but ran into a problem with my logo. I went ahead and booked a meeting via their Calendly link. I should have done that at the beginning! June immediately jumped in and explained things so clearly. It helped me get everything up and running in under an hour. I wish all customer service were this helpful! We could accomplish so much if everyone were like June at Timesact! June, you rock! Thank you for your time! AMAZING customer service! Nothing like a real human with real skills and an awesome personality!
Honestly, they have been so helpful and very quick. They are so much better than the Shopify team honestly.
I'm very happy so far! A big thank you to the full team.