Reviews (1,700)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

July 28, 2024

The customer support for this app has always been super quick and helpful. Pam made multiple changes for my page. Very Happy and would definitely recommend.

Marrowbone
Australia
11 months using the app
October 7, 2024

Timesact is a very effective, intuitive preorder app, and Jolo from customer service was incredibly helpful in walking me through the app set-up and helping me configure settings.

The Story Engine Deck
Canada
About 1 month using the app
October 22, 2024

I'm still working on my website and Jojo from the support team was very helpful by immediately joining me on a video call during the setup process, giving me suggestions on the basic scenario to implement to get the best performance.

whywhy
United States
5 days using the app
October 16, 2024

The integration of this app was easier than I thought. When I was stuck, the CS team was always there to support and solve it asap. I really appreciated it. I'd recommend for anyone who is thinking of adding pre-order function on their website.

Imunika
United States
2 days using the app
October 4, 2024

I always get the best support from this app.

Art of the Entry
United States
7 months using the app
September 20, 2024

There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.

Poker Tragic
Australia
9 days using the app
October 30, 2024

Great support, relatively intuitive, just seems to work.

The Sunday Carpenter
United States
About 2 months using the app
September 18, 2024

Jolo was super helpful with getting the finer details of the set-up right for us.
We are only just about to start using the app, but so far it has been really straight forward and clear.

Books About Art
United Kingdom
2 days using the app
September 22, 2024

Great app and amazing support, especially Princess. Thank you.

Ludo Padel
United Kingdom
8 months using the app
September 12, 2024

Extremely fast and super helpful customer service!

Tulip Shades Store
United States
8 months using the app