Reviews (1,702)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

January 17, 2023

Probably the best experience I have ever had with support for an app. The onboarding session was extremely helpful and it was so much easier to understand everything with being able to actually talk to the representative rather than to type in chat or emails. Great company with a great product!

The Village Merchant
United States
5 months using the app
February 25, 2023

Customer Service was fantastic, Andrei helped fix an issue with the badges on our products and we could not be happier. Great App, Great Customer Service.

PB Express
United States
5 months using the app
September 4, 2023

Very easy to use and set-up. Have been using the app for a couple weeks now and does some wonders.

Moissyland
Canada
5 months using the app
October 6, 2022

App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders

zellousny
United States
5 months using the app
July 11, 2023

Great app, support is amazing. Anytime we need something they are always there to help. Recommend it 100%

Living Realms
United Kingdom
5 months using the app
January 24, 2023

Awesome support! Had a really small issue with the pre-order button in our custom theme and the support team had it all sorted in no time. Great app!

HomeProGym
Australia
5 months using the app
November 11, 2023

The support you have provided, and the functionality of the app could not be any better. 5 stars to the team!

YARDHAUS
United States
5 months using the app
October 30, 2023

Very Good app and excellent Customer service special thanks Jolo

NOKOMIS WEBSTORE
France
5 months using the app
November 20, 2024

The support team deserves special mention. They’re responsive, knowledgeable, and always ready to help. This app has made it easy to manage pre-orders and more. Highly recommend it to any Shopify store owner!

Rebel Plants
United Kingdom
November 21, 2024

This is a great app. Many settings are available with clear communications to buyers so they understand that the item they are buying is a back order, and the displayed estimated delivery date gives clarity. There is also a pop-up message when they have mixed products in the cart, e.g., in-stock and backorder products, explaining that in-stock products will be shipped immediately and backorder products when restocked. This also helps to avoid potential confusion. On top of that, you can have a backorder badge on the product so it is immediately apparent that it is a backorder. Support agent Jolo was a great help. We had an initial call to discuss app features, and then after installation, he helped me with the settings. Thank you to Jolo and the developers.

Flexx International Ltd
United Kingdom