Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

November 11, 2023

The support you have provided, and the functionality of the app could not be any better. 5 stars to the team!

YARDHAUS
United States
5 months using the app
January 24, 2023

Awesome support! Had a really small issue with the pre-order button in our custom theme and the support team had it all sorted in no time. Great app!

HomeProGym
Australia
5 months using the app
October 30, 2023

Very Good app and excellent Customer service special thanks Jolo

NOKOMIS WEBSTORE
France
5 months using the app
November 12, 2024

Amazing support service.
Jolo was nice, patient, and helped me with every question :)

Bone Street
Israel
November 12, 2024

Finally a Shopify app that doesn’t disappoint! It’s user friendly and has been a game changer for my custom, made-to-order business. The customer service is fantastic! They resolved my issue within a few hours, and I was back up and running. Time is precious, and this app delivers. Highly recommend

SPACE ISLAND
United States
November 12, 2024

parfait !

Shaffer Pro
France
September 20, 2021

I searched and installed so many pre-order apps (literally almost every single pre-order app on Shopify lol)
Among all the apps, why did I choose Timesact? 2 reasons.
1. So easy to use. Even I could set up that means everyone can install and st up.
2. Customer Support is just AMAZING!! While I was waiting for the responses from all the other app companies, Timesact is the ONLY ONE that responded immediately and resolved all the problems.
They even fixed the problems I caused since I installed many apps randomly and that caused the problems for the Timesact app to work properly. They fixed it quickly and it is now working perfectly. I would say "Just try this app and don't waste your time looking for another app." This is my honest review!

Reine Mère by Megan
United States
5 months using the app
Kairock Partners SRL replied September 20, 2021

Thank you for the amazing review! I'm glad we were able to help you get going with pre-orders and I am sure the results will be off the charts. Looking forward to a great long-lasting partnership that will make us both better at what we do.

Best regards,

Andrei from Timesact

September 22, 2021

Very simple and helpful app for my store) We don't have a lot of items in stock, and very often our products are "OUT of STOCK" on site, and this app helps us don't lose our clients)) We have now a lot of pre-orders!)

Tweeto.uk
United Kingdom
5 months using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the review! I'm sure we'll grow sales with pre-orders by working together.

Best regards,

Andrei from Timesact

July 5, 2021

This app has been awesome for our store - saves us a lot of time and works really well in the backend. The main room for improvement is to stop the second or 2 lag time that occurs with the change from the 'add to cart' to 'pre-order' button in the product listing. Overall I would recommend the app!

Ainsley Saddlery - AUS/NZ
New Zealand
5 months using the app
Kairock Partners SRL replied July 5, 2021

Thank you for the awesome review! We are always working to make the app better and faster. The speed of the button switch is also dependent on the connection speed so the experience will vary.

Best regards,

Andrei from Timesact

November 14, 2022

User friendly and a great support / on-boarding. Like the design with badges and pre-order settings. Many Thanks to June & Andrei

Studio5land
Sweden
5 months using the app