Reviews (1,679)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

October 23, 2023

The service team's service is very good and they troubleshoot problems very quickly!

MSI Spare Parts E-Shop
Netherlands
2 months using the app
November 8, 2023

TimesAct's Pre-Order app was exactly the solution we needed when launching a new product and allowing people to pre-order it. Setup was easy and their customer support (Jonathan) was excellent when I reached out with questions.

Nanobébé US
United States
2 months using the app
July 22, 2022

Easy to use and integrate to your store. Also the help provided through the chat was super fast and effective. Highly recommended.

lalele
United Arab Emirates
2 months using the app
Kairock Partners SRL replied July 27, 2022

Thank you so much for the great review! Looking forward to some amazing sales for your business with pre-orders.

Best regards,

Andrei from Timesact

June 12, 2023

Very helpful and supportive as I began my stores journey. Would definitely recommend those starting with pre-orders book an initial consult, as they walk you through things on how to best use the platform.

Purusha Tools
United States
2 months using the app
October 30, 2023

Thanks to the app's excellent customer support, I believe no one will need to worry about how to use it.

JUNZEN
Japan
2 months using the app
Edited September 16, 2023

Fast, Reliable and Awesome customer service! The program had a few glitches with my store's theme, but they re-programmed some things on the backend and followed-up with me to make sure everything was working. They even made more tweaks after I told them it was pretty much fixed...above and beyond service :)

Drink GREEN Daily
United States
2 months using the app
June 21, 2022

Used this app to add pre-order products Everythings fine, simple and customers support awesome A+++

CARDOREUM
Italy
2 months using the app
Kairock Partners SRL replied June 22, 2022

Thank you so much for the kind words! Happy to help and looking forward to some great sales for your shop.

Best regards,

Andrei from Timesact

January 5, 2023

Greats app that has all I need to offer pre-orders! Super fast support.. got my issue resolved so quickly!

Sisters Boutique & Gifts, Inc.
United States
2 months using the app
October 7, 2021

Wir hatten ein Problem mit der Anzeige im Produkt - Andrei hat super schnell reagiert und direkt alle Wünsche erfüllt! Die Optik ist hochwertig und gefällt uns gut

modus intarsia
Germany
2 months using the app
Kairock Partners SRL replied October 7, 2021

Vielen Dank für die großartige Bewertung! Ich war gerne behilflich und freue mich auf einige tolle Vorbestellungen für Sie.

Mit freundlichen Grüßen,

Andrei von Timesact

March 27, 2023

June was great on our call! Happy to have this as an option for pre-orders! All the extra features for sending notifications to customer are really nice too!

Kali Wellness
United States
2 months using the app