Reviews (1,711)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

April 19, 2023

Informative and simple onboarding - everything clear and they help you get started pretty quickly. So far so good!

Explodinggalaxies
Philippines
2 days using the app
December 28, 2020

Their customer support is incredible and their dedication to customer satisfaction was beyond my expectations. I asked for new features and even compatibility with an app that does not work with any pre-order app. They never said no, they delivered some of the features already and are hard at work (even during the holiday season) on the app compatibility with Advanced Product Options. The app is easy to set up and constantly being improved. I highly recommend it and would encourage any store owner to get in touch with them if they have any feature requests or questions.

Haretsubeng
South Africa
2 months using the app
Kairock Partners SRL replied December 28, 2020

Thank you so much for the kind words! Your great feedback and willingness to communicate and work together have made our app a lot better. Happy to keep working hard on your behalf and towards your store's success!

Best regards,

Andrei from Timesact

August 8, 2021

I think its a cool app. Its a lot easier to use being that I switch from one other app to this. I had an simple issue and I contact support and he was able to fix it right away. I am know able to do a preorder for my store.

Snook & Chunky
United States
2 months using the app
Kairock Partners SRL replied August 8, 2021

Thank you for the great review! I know we'll make great partners is growing your sales with pre-orders!

Best regards,

Andrei from Timesact

November 1, 2023

Awesome! Very helpful

Elite Muscle
New Zealand
2 days using the app
June 7, 2023

Amazing! I was a little confused at 1st but I love how I did the onboarding session, and everything was explained to me and it is very easy and simple to use.

Youniversal Goddess
United States
2 days using the app
December 20, 2022

So far we've had an amazing experience with Timesact. Integrating the app was quick and easy, the support team was really great about getting me set up quickly and answering any questions I had. I went this Timesact after looking at what was available and seeing they had so many five star reviews. The reviews were definitely accurate. Can't wait to use all the features Timesact has to offer

Valia Honolulu
United States
2 days using the app
September 10, 2021

Excellent app and amazing support. We needed flexibility with or pre-orders at the variant level and Timesact is exactly what we were looking for. Even better, when we had an issue, they fixed it immediately. I would highly recommend.

Renegade GK
United States
About 2 months using the app
Kairock Partners SRL replied September 11, 2021

Thank you for the awesome review and for choosing us as your pre-order technology partners! I'm sure we'll achieve great things working together.

Best regards,

Andrei from Timesact

August 30, 2023

This app works perfectly for us! And the team was so helpful in getting it set up for us. I would recommend to any store owner.

Cupid Yoga
United States
2 days using the app
March 28, 2021

This app helped us run our pre orders smoothly and helped us get going on our first drop. Very simple set up and integrates well with shopify Also, great customer support and easy communication.

HardHeaded
United States
About 2 months using the app
Kairock Partners SRL replied March 28, 2021

Thank you for the awesome review! I look forward to a great partnership and to growing your sales with many more pre-orders.

Best regards,

Andrei from Timesact

October 16, 2023

Jolo was extremely helpful in my onboarding session. I feel confident that this app is exactly what I needed to streamline my pre-order sales. Thank you so much

In Vogue Medical Wigs & Beyond
United States
2 days using the app