Reviews (1,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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June was super helpful with our onboarding. Looking forward to using it soon to increase our sales. Thank you.
June did so amazing!! WOW this was the best customer service app I've ever worked with on Shopify!! The onboarding session was so easy... Super happy :D
Le service client au top et très réactif. L'application permet de faire la précommande en fonction de taille et ne pas uniquement au modèle. Très contente
Merci beaucoup pour cette critique géniale et pour nous avoir choisis comme partenaires de pré-commande ! Je suis sûr que nous allons développer votre entreprise ensemble pendant longtemps.
Meilleures salutations,
Andrei de Timesact
It is truly rare to encounter customer service as good as this app offers. I was able to contact them and chat immediately. I wanted to make a customization and told them I could do it myself if they would just give me some instructions, and they just went and took care of it without me having to do anything. It was like magic! The support from this team is unparalleled.
The team at Timesact has gone above and beyond. June was very helpful with onboarding and troubleshooting. Very pleased with the app so far!
I just completed my free 1-1 onboarding call and it was incredibly helpful to walk through the app with a specialist. I feel more confident using the features of this app and look forward to testing it with our clientele.
Pam went above and beyond in our setup call! It's been impressive how intuitive the navigation is. I strongly recommend the app!
Really easy to use app. Very user friendly. I opted for a free call just to help with setup to make sure I had everything covered and Pam answered everything and even stayed well over the scheduled time to make sure everything was answered properly. There are many features in the app that are perfect for what I need and it's very aesthetically pleasing. Plus the pricing is very fair. Thank you!
I recently began utilizing Timesact, and it has proven immensely beneficial for managing pre-orders in my store. The level of customer service they provide is exceptional. Feeling overwhelmed is unnecessary; you can easily schedule a call, and they will guide you through any inquiries you may have. Highly recommend.
Needed some help to get this app working exactly the way we wanted it and so contacted Timesact Support. Had a reply within minutes from Miezty who was super helpful. By the following morning the custom changes had been done and were working! Really impressive customer support, the way it should be. Thanks.