Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

March 1, 2024

Excellent set-up support

A1 Gear LLC
United States
11 days using the app
January 5, 2024

Excellent customer in our and very useful app!

SIXELAR
United States
9 months using the app
January 14, 2024

Amazing customer success team - when they recommend you connect 1:1 with a support specialist - do it. Shopify themes are so varied and different that you will save yourself a lot of time having an expert help you implement. Highly recommend - works like a charm!

Ciselier Company
Canada
2 days using the app
January 7, 2024

I booked a call with there tech support team to make sure everything would be prepared for my product launch next week. I got connected with Rommel, and he was incredible, you can always tell a great service by the knowledge one has about their own product, and all of my questions were answered without issue. I couldn't recommend this app enough!

SAINT VALENT®
United States
About 18 hours using the app
December 15, 2023

Amazing customer support! Very responsive over email, chat, and they even hop on Zoom calls to walk you through set up and troubleshoot any questions. App is flexible, so you pay for what you use, and can downgrade when you don't need the features. Incredibly satisfied with this app.

The Invocation
United States
3 months using the app
January 9, 2024

So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!

Natural Farmworks
Canada
6 days using the app
January 26, 2024

I installed a couple Preorder/back in stock apps on the same day and this one seemed most intuitive to set up. I had a particular question and had an hour video setup with Jonathan who helped set up the app for my use case! We set up everything else as well and he even touched on best practices + set up my button colors :D

Batch 22 Bakery
United States
About 6 hours using the app
December 8, 2023

I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …

This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.

Highly recommend.

Devotaj Sacred Arts
United States
17 days using the app
January 10, 2024

I am very impressed with this app and their customer support. I was able to do a Zoom call with Pam who not only walked me step-by-step through how to set up my account, but she actually did it for me in my Shopify store. They have been great to work with!

Reflexiv+ Sports Science
United States
1 day using the app
February 14, 2024

Very helpful they walk me through how to set up and it was easy to understand.

misenver
United States
About 17 hours using the app