Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

April 25, 2024

Jollo was of great help. Got setup right away.

Thanks again!

SANT LECLÈRE
Ireland
12 months using the app
April 9, 2024

Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!

Harbour City Dog Gear
Australia
5 months using the app
April 4, 2024

Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!

Tony by Toni
United States
About 1 month using the app
March 30, 2024

Phenomenal support. First time I ever got to sit back and let something get fixed. Thank You

Lièvre Shop
United States
Over 1 year using the app
February 7, 2024

Robert was able to fix the issue of Backorder showing up on the product page when a product was out of stock by removing the BACKORER badge. Now the potential purchaser is taken to the order page and then will see that the product is sold out and on backorder...BUT will be presented with the option of providing their email so that we can contact them when the product is back in stock and hopefully complete the sale. So now folks won't potentially just "walk away" and we have no idea of who they are and how to follow up with them. Great job, Robert!

Keep It In The Black
United States
8 months using the app
March 14, 2024

using the app for a while now, easy to use and implement.

customer support also helped us instantly, when we tried to fix an internal issue with language settings, we can highly recommend the app.

yahya
Germany
11 months using the app
March 15, 2024

Best customer service ever. I really feel that this team help me out with everything I need concerning to Shopify and pre order orders! Congrats guys!

Favorite People
Portugal
11 months using the app
February 9, 2024

The developers on the guided set up call are great in showing you how to get the most out of the app. We now use this app to communicate with customers when items are going to arrive back in stock and allow them to place orders beforehand.

Equipped Gym
United Kingdom
10 months using the app
April 26, 2024

The app has been incredible to use and is an essential part of our business. The support team has been top notch (shout out to Pam) and always responsive to troubleshooting issues, which are often responded to and fixed within a matter of minutes. Would highly recommend this app for anyone looking to manage pre-orders.

Budget Smiles Direct
Australia
2 months using the app
March 1, 2024

I faced some issues setting up the widget and the team was extremely responsive and helpful! The issue was resolved in a matter of hours via email and the app itself was very useful in helping me set up preorders for my online e-commerce store. Thanks to the team for the swift assistance.

achim studio
Singapore
Over 1 year using the app