Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

September 29, 2023

It has been great so far for us! We are only using it for Pre-orders but there are a lot of other capabilities. The interface is easy to navigate and nice looking. I tried a few other apps and this one was the most customizable and looks the best on the site. I had a free set up call with Jolo who did a great job explaining everything. Thank you!

Atlantic Children
United States
7 months using the app
October 27, 2023

Jolo is the great person and very helpful!! He is very knowledgeable and has warm heart to help all issues I had, Now all solved. glad that I contacted. Jolo is great!!

Sake Trend
United States
About 1 year using the app
September 29, 2023

I've tried different preorder apps and Timesact is one of the best. I definitely recommend this if you're in need of a preorder app. User-friendly and the support team is fantastic and quick. Like Pam, who was so friendly and quick to resolve my concern. They would cater to everything you need. They even customised some codes so that the app works perfectly on my website theme. Definitely worth the money.

Monecious Hair Skin Health
Australia
About 1 year using the app
November 10, 2023

I am writing this immediately after having taken advantage of my free video chat with Johnathan to help me set things up. I had a bit of a unique situation that he was extremely helpful in assisting me with navigating, even venturing out into an entirely unrelated app as it needed to interface with Timesact. Over the course of an hour he very thoroughly explained each one of my options and was extremely patient in repeating himself when I did not understand something the first time. The app itself seems to function precisely as I need it to and the backend offers a lot of flexibility when it comes to payment and any other factor you can think of. In my experience so far, I would highly recommend this very thoroughly designed app for functionality of course but also because I have not thus far received customer support at such a high level from any other app I have used. Thanks a lot Johnathan, I hope Seal Subscriptions compensates you accordingly!

FountainHead
United States
1 day using the app
November 3, 2023

Jolo did a great job with the setup call, easy to use and look forward to set up the pre-order on my site

Lily & Edith
United States
About 2 months using the app
April 11, 2024

Mega Support! Mir wurde direkt weitergeholfen und die Integration war schnell erledigt. Die App erfüllt Ihren Zweck. :)

luftseide® fühl dich frei
Germany
About 1 hour using the app
October 29, 2023

Sometimes, customer service is the most important thing an app can offer. When I installed this app, I needed some help. The response was immediate. amazing customer service. Highly recommend this app for all of your pre-order needs.

Lift Down
United States
16 days using the app
October 20, 2023

Really like this app and the team behind it. Easy and intuitive to use, setup took very little time. The support was also fantastic, the team helped speed up the load time plus they adjusted the layout of the pre-order button & supporting wording really quickly to better fit my site. Highly recommend.

Refined Home
United Kingdom
2 months using the app
September 12, 2023

I just finished my setup call with Pam with Timesact (Preorder). I can't even begin to explain the top notch customer service I received along with the extended guided call. Pam went above and beyond for me. Our call that was supposed to be 30 minutes went almost 1.5 hours. She answered every one of my questions and more and was willing to go the extra mile to help me figure out what I needed to make the setup a breeze. If you are not using this app, START TODAY!!!! I will update in a few weeks how it is going, but so far the beginning of the process has been truly amazing!

Don't waste your time or money on any other apps as this one can do it all! You can thank me later! :)

Posh & Personalized 39367
United States
7 months using the app
November 14, 2023

My set up call with Rommel was amazing. He guided me through all the apps potential and features. Explained everything in detail and did demo tests with me to show me the whole process. Really Recommend this app to merchants because of its easy to use platform and customer service. Thanks for all the help provided during my call!

stōhkt
Spain
1 day using the app