Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

November 7, 2023

This app was easy and quick to setup. Customer service was responsive and helpful when we had a question. Would recommend this to others and will use this app anytime we need to offer preorders!

YIREH
United States
16 days using the app
September 27, 2023

I've had a great experience using Timesact for my Pre-Order. Their onboarding team was very kind and helpful and followed up to make sure I didn't have any additional questions and that everything was running smoothly. The app was easy to use and they have lots of YouTube video tutorials should you need them as well. Highly recommend.

HairStixies
United States
6 months using the app
November 8, 2023

Perfect company and perfect service, workers are very kind and they are very useful actually

My Store
Croatia
3 months using the app
April 26, 2024

I believe theme we use had many customized widget so there were few hard thing to fix but they fixed it in 12 hours! Thank you for amazing customer service

KKANG
New Zealand
October 20, 2023

I recently started using Timesact, and it has been a lifesaver for managing pre-orders. In addition to that, I also use In-stock. The customer service team is exceptional and super responsive, which has made my experience using this app even better. I'm glad I found Timesact. Highly recommended!

Moss Design
United States
2 months using the app
December 7, 2023

Great customer service.

Beautibeam
Canada
3 months using the app
October 17, 2023

Very impressed with the online video support given to assist in setting up. App looks super easy to use I am very excited to use the product.

GongDwana
Australia
5 months using the app
February 9, 2024

Die App funktioniert und bei Problemen hilft der Kundensupport ausgezeichnet. Rommel hat innert kürzester Zeit alle meine Anliegen bearbeitet.

#TWELVE. Streetwear
Switzerland
23 days using the app
December 6, 2023

Una aplicación muy buena para las reservas , es muy sencilla de utilizar , creas plantillas con las fechas aproximadas de lanzamiento de las reservas y las aplicas a los productos , salen muy bien reflejadas en la pagina web para que los clientes las puedan ver , otro factor importante es que puedes ir asignando las reservas por categorías y asi no tienes que ir articulo por articulo si tienes una categoría entera para una fecha en concreto , estoy encantada con la aplicación y atención al cliente fantásticos , tienen un chat dentro de la aplicación que te resuelven todas las dudas y son muy rápidos . La recomiendo 100 por 100

Andromedas Pop
Spain
About 2 months using the app
June 27, 2023

I have only had this app for one day, but I can say now the app and the team are amazing! I would highly recommend this app to anyone that needs a quick and easy preorder solution and there are also many other features I will be using soon!

Most importantly, the FREE Onboarding Call was an excellent touch, any bugs were fixed and my site was even sped up for me by June. Great stuff and I hope this is the start of a long term relationship! :)

FESTILIFEOFFICIAL
United Kingdom
9 months using the app