Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

July 28, 2023

Great app with even better customer support. I downloaded this app which was very easy to use compared to other pre-order apps. I had one small issue, the badge wasn't showing up on my product. I got in touch with Pam and she has it fixed for me in minutes. Definitely recommend this app.

Canadian Workwear Inc.
Canada
7 months using the app
February 9, 2024

Die App funktioniert und bei Problemen hilft der Kundensupport ausgezeichnet. Rommel hat innert kürzester Zeit alle meine Anliegen bearbeitet.

#TWELVE. Streetwear
Switzerland
23 days using the app
November 8, 2023

Perfect company and perfect service, workers are very kind and they are very useful actually

My Store
Croatia
3 months using the app
October 17, 2023

Very impressed with the online video support given to assist in setting up. App looks super easy to use I am very excited to use the product.

GongDwana
Australia
5 months using the app
July 4, 2023

The Timesact App is exactly what I needed - an easy to set up and use Pre-Order feature.

I had my onboarding call with June, who was incredibly friendly and helped me very quickly fix a couple of issues that arose because of my highly customized theme.

Can definitely recommend this App and superb customer service! 5 very well deserved stars.

Rayas Collective
Germany
8 months using the app
June 23, 2023

Today, Rommel from the support team was very helpful. He took the time to patiently explain how to use the Timesact Pre-Order app, and when we found a few issues during setup, he promptly escalated them and resolved them within minutes. I'm very grateful for Rommel's support and know that if I have any other questions, he and the Timesact support team will be there.

The In Gate
United States
Over 1 year using the app
October 11, 2023

So far, amazing app! Well priced for all the amazing features. Support has been efficient and setup has been relatively easy for the non-tech savvy user like me.
Highly recommended.

Eekoloks Australia
Australia
7 months using the app
May 29, 2023

Great app with great customer support, fast and courteous (thanks Andrei). The app is a much better option than our previous pre-order app with more functionality and features including scheduling of when pre-orders show and integrating "back in stock" email alerts into the same app

Chief Nutrition
Australia
8 months using the app
June 28, 2023

Just had my onboarding with this app team and it was so great! They really covered all of their bases to be sure I understood how to work and run the system! Seems like an easy enough app to use and will be very helpful once I've got it all fully worked out!

Major Blue
United States
8 months using the app
June 15, 2023

Support is very responsive and helpful. Will get on a call with you if needed, even with short notice. Price is very reasonable for being a small business. A lot of great functionalities. Always room for improvement but overall a solid App.

Hawk Supplements
United States
Over 1 year using the app