Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and automatic conversion of out-of-stock items to pre-orders. They value its pay-as-you-go option, customizable features, and ability to handle small batch pre-orders. Despite limited multilingual support, its usability remains high. Merchants praise the responsive customer service and quick problem-solving. The app's pricing is seen as reasonable, with its ability to replace other apps and save money being a highlight. Its support for pre-orders and back-in-stock notifications is deemed essential, and its effective pre-order management is highly appreciated.

October 20, 2023

Really like this app and the team behind it. Easy and intuitive to use, setup took very little time. The support was also fantastic, the team helped speed up the load time plus they adjusted the layout of the pre-order button & supporting wording really quickly to better fit my site. Highly recommend.

Refined Home
United Kingdom
2 months using the app
November 8, 2023

Timesact has been a revolutionary addition to my Shopify store. The app’s smooth integration and intuitive design have streamlined our pre-order process, allowing us to better plan and execute sales strategies with ease.

Key Points:

Effortless Setup: Rommel from Timesact provided exceptional onboarding support via Zoom.
Customizable: Tailored pre-order settings match our store’s needs perfectly.
Expert Support: The customer service was personalized and incredibly helpful.
The level of personalized care and expert advice provided by the Timesact team, especially Rommel, has been impressive. Their dedication to ensuring a successful setup and launch has been instrumental in optimizing our pre-order operations.

I'd confidently recommend Timesact to any Shopify retailer looking to simplify and enhance their pre-order system.

Travis Parker Academy Live Courses
United States
8 days using the app
October 27, 2023

Jolo is the great person and very helpful!! He is very knowledgeable and has warm heart to help all issues I had, Now all solved. glad that I contacted. Jolo is great!!

Sake Trend
United States
About 1 year using the app
July 4, 2023

The Timesact App is exactly what I needed - an easy to set up and use Pre-Order feature.

I had my onboarding call with June, who was incredibly friendly and helped me very quickly fix a couple of issues that arose because of my highly customized theme.

Can definitely recommend this App and superb customer service! 5 very well deserved stars.

Rayas Collective
Germany
8 months using the app
December 28, 2023

LOVE THIS APP. Very easy to use, and when I needed some help, the support team was quick to respond and get me the assistance I needed. Thank you!

ALPHAunleashed
United States
About 4 hours using the app
December 24, 2023

Super application et surtout vraiment un service client réactif en direct qui corrige tout rapidement

Nodie's
France
5 days using the app
June 23, 2023

Today, Rommel from the support team was very helpful. He took the time to patiently explain how to use the Timesact Pre-Order app, and when we found a few issues during setup, he promptly escalated them and resolved them within minutes. I'm very grateful for Rommel's support and know that if I have any other questions, he and the Timesact support team will be there.

The In Gate
United States
Over 1 year using the app
May 29, 2023

Great app with great customer support, fast and courteous (thanks Andrei). The app is a much better option than our previous pre-order app with more functionality and features including scheduling of when pre-orders show and integrating "back in stock" email alerts into the same app

Chief Nutrition
Australia
8 months using the app
June 15, 2023

Support is very responsive and helpful. Will get on a call with you if needed, even with short notice. Price is very reasonable for being a small business. A lot of great functionalities. Always room for improvement but overall a solid App.

Hawk Supplements
United States
Over 1 year using the app
June 28, 2023

Just had my onboarding with this app team and it was so great! They really covered all of their bases to be sure I understood how to work and run the system! Seems like an easy enough app to use and will be very helpful once I've got it all fully worked out!

Major Blue
United States
8 months using the app