Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

October 11, 2023

Really great customer service, the app does what it says on the tin . Thank you

casalatina
United Kingdom
About 1 month using the app
June 7, 2023

I would totally recommend this app. I needed to set up a Pre-Order quickly so that we didn't lose sales and I found this so easy to use. I manged to set it up, change the colours of the buttons and put banners on my product to go with my theme all by myself (and this is from someone that had to be told how to share my screen!) I found it very user friendly. The only thing I would warn you of is that when you start to put a product on, it is active straight away rather than being de-active and you turning it on. This wasn't too much of a problem for me as I was doing this late at night, but could be a consideration. Just remember to turn it off first.
I booked a Onboarding call as well and I would definitely suggest doing that too. As I am UK based, I had to wait a couple of days to get one that was not in the middle of the night for me but June was knowledgeable, friendly, reassuring and helpful answering my questions and showing me how to change the time to a future date as an alternative to the product being active and gave me a few other pointers. Thank you June!

Pretty Perfect Products
United Kingdom
4 days using the app
June 12, 2023

Jonathan, was amazing help. Very quick and attentive. It was a real pleasure to speak with him. I look forward to speaking with him in the future. He deserves 10 stars :)

nkdinhale.com
United Arab Emirates
8 months using the app
August 7, 2023

Very easy to setup and June at customer support was responsive and helpful. Great to have these preorders setup.

Thank you

SeltzaTap
Canada
6 months using the app
July 10, 2023

The free onboarding was great! Lesley and John walked me through how the app works and answered all my questions!

Super helpful and easy!

Andy & Evan
United States
8 months using the app
October 18, 2023

I had a incredibly helpful set up meeting! Everything was very clearly explained. I haven't started selling on the app yet but it seems straightforward and easy to use.
The only negative is that the Pre-Sale button takes about one second to appear on the site so the shop buttons is visible when opening the page.

Vanessa Cocchiaro
France
About 15 hours using the app
August 22, 2023

It was great to have a face to face conversation about the Timesact Ap. We are moving forward with this ap and hopefully it's more reliable than the Pre-Orderly Ap. We did have a problem with the custom button not moving from Add to Cart to Pre Order Now however Rimmel helped fix the issue and sped up the talk between Shopify and Timesact and it started working better. Great support so far!

Green Hip Workwear For Women
Australia
7 days using the app
October 24, 2023

We'd been wanting to accept pre-orders for some time now. We tried a different app, but it didn't work and the company was unresponsive to our help requests. This app, however, is fantastic, and Timesact support for installation for my theme was instant. We were able to take pre-orders right away. I highly recommend this app for taking pre-orders.

https://spkeyboards.com/
United States
About 20 hours using the app
May 30, 2023

I have not launched my website yet, but I added this app for handling pre-orders and back in stock notifications and I booked the complimentary call with Timesact to walk me through their features. June was wonderful at showing me around the back end and helping me learn what the app can do for my business and where everything is. She was patient, friendly, knowledgeable and cheering me on the whole time. A pleasure to deal with! Thank you June!

Small Batch Bake Mix via BakeBoxNYC
United States
13 days using the app
July 20, 2023

Definitely love this app! Super user-friendly for a non-programming background store owner. The support team is amazing too!!

Petisan
Hong Kong SAR
4 months using the app