Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

April 11, 2024

Superb customer service, they had our pre-order feature working in minutes versus the countless apps that we tried that would not work with our theme.

ettitude
United States
36 minutes using the app
March 1, 2024

Excellent set-up support

A1 Gear LLC
United States
11 days using the app
April 23, 2024

Service rapide, réponds à la demande et très professionnelle

La Stella
France
About 1 year using the app
January 8, 2024

Launching the app was super simple. To expedite set-up, I took advantage of the 1-on-1 zoom support immediately at time of trial sign-up. I was up and running in no time and all my questions were answered clearly by Jolo. The experience of quality, personalized customer service was top notch. Thank you!

NOCO Chocolates
United States
About 10 hours using the app
April 1, 2024

great support system! App is great as well.

Paulette & Maria
United States
2 days using the app
January 11, 2024

I just completed my onboarding video chat with Romell and he was fantastic! He explained the use and navigation of the app perfectly and showed me how I can best intigrate it with my company's needs. I'm just starting with the app, but so far, it appears to be exactly what I need.
Tracy in St. Louis, MO

All Things Quilty
United States
About 7 hours using the app
January 12, 2024

Very happy with Timeact's support. Quick and thorough!

BLMBRG
United Kingdom
9 months using the app
January 4, 2024

The app is easy to use and customer service is very helpful. I got my issue resolved quickly.

Dermalogica Suomi
Finland
About 23 hours using the app
February 14, 2024

I had a tiny issue and the customer service (Princess), she solved the issue right away and also checked up others as well on my website. It was perfect. So professional ! TWO THUMPS UP !

MiMi Wholesale
United States
About 1 hour using the app
December 24, 2023

Super application et surtout vraiment un service client réactif en direct qui corrige tout rapidement

Nodie's
France
5 days using the app