Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

November 3, 2021

This app was the perfect solution for a pre-sale we did, and also to ensure any sales for out-of-stock items are not lost! And to top it all off, AMAZING customer service! Highly recommend!

Bella Luche Skin Care
Canada
Almost 3 years using the app
Kairock Partners SRL replied November 3, 2021

Thank you for the amazing review! Happy to be of service and looking forward to many pre-orders for you in the future.

Best regards,

Andrei @ Timesact

December 21, 2021

I used the app for a product in preorder, it gets the job done pretty well. The support team is available 24/7 and very efficient ! Thanks a lot !

Bleu Citron
France
Almost 3 years using the app
Kairock Partners SRL replied December 21, 2021

Thank you very much for the review! Glad to hear the app provided value! Looking forward to more amazing pre-order sales for your store.

Best regards,

Andrei from Timesact

April 27, 2021

Andrei was the reason why I purchased this app!
The app worked OKAY like the others but Andrie customized the app just for my website immediately!
Thank you so much! I'm excied to get more sales through this app!

Studio Kō
United States
Almost 3 years using the app
Kairock Partners SRL replied April 27, 2021

Thank you for the great review and your vote of confidence! We are also excited about your future pre-order sales. I'm sure they are right around the corner because your website is gorgeous.

Best regards,

Andrei from Timesact

Edited November 18, 2021

I had an urgent issue/glitch with the app, so I sent over an email and within less than 20 minutes I received a response and a resolved solution. I really appreciate such a quick response time. Thank you

Rewa Collection
United Kingdom
Almost 3 years using the app
Kairock Partners SRL replied November 18, 2021

Thank you for sharing your experience with us in a review! Very happy to be of service and looking forward to some amazing pre-order sales for you.

Best regards,

Andrei from Timesact

April 28, 2021

These guys are awesome. I have the pleasure of working with Andrei on our site. We sometimes now have issues with parts showing up on time, so we have implemented the app using "backorder" rather than pre-order. Looks good and the customer service is top notch.

Bedfans-USA
United States
Almost 3 years using the app
Kairock Partners SRL replied April 28, 2021

Thank you for the awesome review! We're very happy to keep you selling when out of stock and looking forward to keep strengthening our partnership.

Best regards,

Andrei from Timesact

September 13, 2021

Has worked great for our needs and the support from Andrei has been fast and responsive. I've used other pre-order apps in the past and so far this is looking to be the better of the ones I've used!

United Car Care
New Zealand
Almost 3 years using the app
Kairock Partners SRL replied September 14, 2021

Thank you for the great review! Happy to hear the app is providing value for you and your business.

Best regards,

Andrei from Timesact

June 13, 2021

I use this app to set up my Pre-order items and it performs exactly how I expect. The app is very easy to use and the customer service is amazing. The team went above and beyond to assist. Highly recommended!!!

RAPTHIETKE
United States
Almost 3 years using the app
Kairock Partners SRL replied June 13, 2021

Thank you for the wonderful review! Looking forward to some great pre-order sales for your store.

Best regards,

Andrei from Timesact

September 19, 2022

I was able to set up my products' preorder in less than 3 min. Their customer support was great, answering a question I had within that timeframe. Thank you Andrei CX
I fully recommend it

Resin Art Flow
Canada
Almost 3 years using the app
December 13, 2021

There was an event that did not fit in the cart, but I contacted support and it was completed in a few minutes. I thought the level of support was very high. I was able to respond quickly to inquiries from Japanese sites.

ギフトスペース
Japan
Almost 3 years using the app
Kairock Partners SRL replied December 13, 2021

Thank you for the great review! Very happy to support you and your business and looking forward to some amazing pre-order sales for you!

Best regards,

Andrei from Timesact

July 7, 2021

Timesact is an excellent user-friendly tool that worked flawless from the second it was set-up. We had 2 questions for the team, to which we in both cases, received a complete and comprehensive answer with 30 min. 5 stars from the COAX girls.

COAXcopenhagen.com
Denmark
Almost 3 years using the app
Kairock Partners SRL replied July 7, 2021

Thank you for the awesome review! I'm happy to be a part of growing your business with pre-orders!

Best regards,

Andrei from Timesact