Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

September 14, 2022

App works well, support is responsive and helpful. Prices are fairly competitive with other apps for the value. Would recommend.

BlackBlitz Airsoft
Canada
8 months using the app
Edited January 5, 2024

The team at Tmesact and the Pre-order app were always quick to respond to my questions and their service helped us with our inventory and sales needs. It was a great addition to our Shopify store.

TreePeople Store
United States
8 months using the app
September 30, 2021

This app definitely helped us to increase our sales! It allowed us to continue selling our products without inventory and assured our customer that our item is Pre-order. Aside from the wonderful app, Andrei is very helpful to us. He's very patient to assist us in setting the App. Thank you so much!

The Fret Wire
United States
8 months using the app
Kairock Partners SRL replied September 30, 2021

Thank you for the kind words and support! I've pumped that the app is providing value to your business and I look forward to a long partnership that will help both our businesses grow.

Best regards,

Andrei from Timesact

June 8, 2023

The onboarding session was very helpful ! The person why assisted me was very nice and listened to all my questions and answered them one by one !
Hope to enjoy your app and grow my store thanks to it !

TheDressLab
France
8 months using the app
March 3, 2022

The pre-order app i was always looking for. Super simple setup, great price and super helpful support! The Best of the Best!

heliumshop.hu
Hungary
8 months using the app
Kairock Partners SRL replied March 3, 2022

Thank you so much for the generous review! Very glad you're happy with us and looking forward to an amazing pre-order campaign!

March 26, 2023

Great app and awesome customer support. Our customers are using the pre-order function and I'm about to set up the back in stock function after understanding the app a lot better with my onboarding session.

Page&Co.
New Zealand
8 months using the app
May 3, 2023

Really great Onboarding Session!!!! Thank you so much for your time and patience with the training.

Shop With LaQuita
United States
8 months using the app
August 30, 2023

Customer service is quick and VERY helpful! I was able to contact them and they were able to quickly resolve my issues without me needing to take any action.

Linen & Lush Boutique
United States
3 months using the app
July 8, 2021

We used Timesact to offer preorder to our customers and it was easy to install and execute. Help by the developer was quick and useful. We look forward to wishlist being added as well! Highly recommend this app.

Alembika U.S.
United States
8 months using the app
Kairock Partners SRL replied July 8, 2021

Thank you very much for the review! Looking forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact

May 20, 2022

We use Timesact for displaying and processing our pre-orders. Apps are great, but it's their support that truly shines the light on their true worth. I have been blown away by Timesact's support!
I sent a one line message to support and within a few hours, Andrei asked if he could get access to have a look in our admin. Then a couple of hours later, I had a video that explained why/how we'd messed things up and the easy solution to get it all good again.
That is awesome support!

Labels By The Bay
Australia
8 months using the app
Kairock Partners SRL replied May 24, 2022

Thank you so much for the awesome review! It was my pleasure to help and thank you so much for choosing us as you pre-order technology partners. I'm sure great results will follow shortly.

Best regards,

Andrei from Timesact