Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

April 28, 2022

Great app and amazing Customer Service! Needed Help to change a few things and the Support team did it for me in a few minutes. Thank You!

Greenwood Leather
Australia
Over 1 year using the app
Kairock Partners SRL replied May 3, 2022

Thank you very much for the great review! Always happy to be of service and looking forward to some amazing pre-order sales for you.

Best regards,

Andrei from Timesact

March 19, 2022

I am very new to Shopify and this app was super user friendly. It was set up incorrectly and Andrei was more than happy to help me fix my issue right away. Now it's working cohesively as planned! So grateful for the help! Thank you!

AGENT HOFF
United States
Over 1 year using the app
Kairock Partners SRL replied March 21, 2022

Thank you for the great review! I'm sure you'll learn the ropes quickly and that your pre-order campaing will be a great success.

Best regards,

Andrei from Timesact

April 21, 2021

I have been looking for a new pre-order app for a while, since I did not like the one I already used. I found Timesact and installed it to try it out, after installation there was a issue with pre-order was not active on my add to cart button on collections. I then contacted them, and with in a few hours they fixed the problem, and I have to say it's some of the best support I ever had. The app works perfectly, and they are up for feedback form users, if you have a good idea. Try it out you will not be disappointed!

Untold Secretz – By Sidsel Marie Bøg
Denmark
Over 1 year using the app
Kairock Partners SRL replied April 21, 2021

Thank you so much for the review and the great feedback you've provided us! We look forward to working together and growing your sales with pre-orders.

Best regards,

Andrei from Timesact

July 28, 2021

Great app. Does exactly what it's supposed to. But the main star is the developer Andrei who proactively suggested ways to improve the integration and did everything fast and for free. Great experience.

Karma Kiss
United States
Over 1 year using the app
Kairock Partners SRL replied July 28, 2021

Thank you very much for the kind words! I am looking forward to a long partnership and seeing your sales take off with pre-orders.

Best regards,

Andrei from Timesact

February 13, 2022

This app is so user-friendly and helpful to have for my site. But the best part has been the customer service. I needed help with getting one of the app's features to work correctly with my site's theme, and the app developer was really quick to respond and address my requests.

Petit Anjou
United States
Over 1 year using the app
Kairock Partners SRL replied February 14, 2022

Thank you so much for the wonderful review! Very glad I could be of service and looking forward to some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact

September 2, 2021

This was the second app that I tried. This one was much better. It worked with my theme and my AJAX pop-out cart. The set-up was easy. It identified that some further configuration would be needed to put up the pre-order badge on items. I used the chat to have this done and they response immediately and got it working for my theme. They also made it work with my quick view. Its now working really well with all the elements of my website where I have pre-order set up. I'm really pleased with it and the awesome support provided. Thank you

Wilbecks
United States
Over 1 year using the app
Kairock Partners SRL replied September 2, 2021

Thank you so much for the great review! Looking forward to working together to scale your business with pre-orders.

Best regards,

Andrei from Timesact

June 23, 2021

Really love the high-quality service from Timesact! Instant customer service is what you can find here at Timesact. I recommend this product and it works well for my needs!

Daisy Dreams
Singapore
Over 1 year using the app
Kairock Partners SRL replied June 23, 2021

Thank you so much for the great review! I love your energy and positivity and I am convinced we will do great things together and grow sales with pre-orders in a big way. Thank you for letting us be a part of your entrepreneurial journey!

Best regards,

Andrei from Timesact

Edited May 13, 2022

Great App which I am already using on another store. Just added for sister store and Andrei was again super quick and helpful in tweaking the customisation. Looking forward to seeing the pre-order sales coming through. Highly recommended!

The Elf on The Shelf
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied May 9, 2022

Thank you so much for the great review! Hope your campaign will be a smash hit and looking forward to a long-term partnership.

Best regards,

Andrei from Timesact

May 13, 2022

Awesome App - Andrei was super quick and helpful in tweaking the customisation. Looking forward to seeing the pre-order sales coming through. Highly recommended!

Elf on the Shelf Ireland
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied May 17, 2022

Thank you for the great review! Happy to see your business expand with pre-orders.

Best regards,

Andrei from Timesact

November 18, 2021

I installed the app and it worth mentioning that setup is very intuitive. I had some questions about the app and app developer replied to my question immediately. Highly recommend the app!

MONOSUIT
United States
Over 1 year using the app
Kairock Partners SRL replied November 18, 2021

Thank you for the awesome review and for choosing us as you pre-order technology partners! I'm sure your campaign will be a glowing success and am proud to be a part of your entrepreneurial journey.

Best regards,

Andrei from Timesact