Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

January 13, 2022

A large portion of my business is pre orders and this app has worked really well and support has been great.

Redshift7toys.com
Canada
7 months using the app
Kairock Partners SRL replied January 13, 2022

Thank you for the great review! Very glad to see a long term customer giving us a thumbs up and very glad to keep providing value for your business.

Best regards,

Andrei from Timesact

May 31, 2022

Sehr guter Kundensupport. Andrei war sofort für mich da. Top, kann es nur weiterempfehlen für jeden Shop.

PURE & ANALOG
Germany
7 months using the app
Kairock Partners SRL replied June 7, 2022

Vielen Dank für die tolle Bewertung! Ich freue mich auf eine tolle Vorbestellungskampagne für Ihren Shop.

Mit freundlichen Grüßen,

Andrei von Timesact

July 26, 2021

Great app, easy to use. The support team (Andrei) is very responsive and was able to perform customizations for our theme. Definitely recommend this app.

Carro Mats
Canada
7 months using the app
Kairock Partners SRL replied July 26, 2021

Thank you for the excellent review! Happy to help and looking forward to some great pre-order sales.

Best regards,

Andrei from Timesact

May 14, 2023

Awesome stuff ! Great app to use, customer service is great too! Andrei solved my problems in no time, 11/10 service!! Will keep using

Decimus
New Zealand
6 months using the app
May 8, 2023

Jonathan was fantastic and cordial, taking the time to cover the features I could use to handle pre-orders the way I wanted in my store. The app is clean and straightforward and the pricing is a great value for what it brings to help improve my customer's experience. It will also resolve unnecessary confusion around pre-orders and product availability.

UPKnife
United States
6 months using the app
May 25, 2021

Fantastic app. Some areas needed tweaking but within the hour of making contact with support team, Andrei came to the rescue and amended a small detail. App is so easy to use, navigation is excellent. Great app highly recommended. Homeaesthetics.uk

Homeaesthetics.uk
United Kingdom
7 months using the app
Kairock Partners SRL replied May 25, 2021

Thank you for the great review and for choosing to work with us! I look forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact

October 4, 2023

Very easy to setup. The support team guided me through the setup, and went through all the features.

Tim Freeman Creative
Australia
9 days using the app
January 20, 2022

Fantastic app so far, and Andrei was so helpful with my requests. Can't wait to get more preorders! :)

Little Loves
Australia
7 months using the app
Kairock Partners SRL replied January 22, 2022

Thank you for the great review and for choosing us as you pre-order technology partners! Looking forward to an awesome pre-order campaign for you.

Best regatds,

Andrei from Timesact

August 30, 2021

We've been using this app for a couple months now, and I wanted to wait to leave a review to make sure we didn't have any issues. It does exactly what we needed. We are using this app just to display messaging based on the stock level of the variant selected (to let customers know if something will have a longer lead time). I was surprised how difficult it was to find an app that would do something this simple, when there are much more complicated apps available with conditional logic and such, but was very happy to come across this app. Andrei, the app creator, was super quick to respond when something wasn't showing up correctly for us during initial set up, and he offered to edit the code for us to fix the issue. He also handled this super quickly and followed up to make sure we had gotten it set up how we wanted. Great service.

SINGLE STONE
United States
7 months using the app
Kairock Partners SRL replied August 30, 2021

Thank you for the awesome and detailed review! There is nothing we love more than hearing how the app is making a real impact on your business and is making life easier for you. Your words were a great way to start the week. Thank you!

Best regards,

Andrei from Timesact

September 24, 2022

It is the customer service for me. Andrei has your time, don't hesitate to book your onboarding session with him . He has customer satisfaction at his heart and that is not so common in our world now.

CrownedHairgh
United States
7 months using the app