Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

February 11, 2024

I have had many sales the minute I installed this app that I would have normally lost from customers leaving the site when their size was out of stock.
I cannot stress enough how much this app changed my business, the app itself is so easy to use and the support is like nothing I have ever experienced, kind, amazing, prompt, knowledgeable support online.
So glad I found this app.

THE NIGHTIE SHOP - Australia
Australia
6 days using the app
April 25, 2024

They were very quick in helping me fixing an issue, very responsive team.

Original Power Coffee
United Kingdom
7 months using the app
April 9, 2024

The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.

Smithers Swimwear
Australia
5 months using the app
January 26, 2024

They go beyond and then some in customer service. Set up was user friendly. Don't be afraid of using this tool for your business. Think of it like having another person on your staff. I'm so glad I have them on my team.

317GetaGrip
United States
29 days using the app
February 29, 2024

The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly.
He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!

Happy Feet Play Mats
United Kingdom
1 day using the app
April 22, 2024

Super helpful in setting up the app, making sure everything is coded correctly and extra attention on the first drop day! 10/10 would recommend!

Honeylambs
United States
4 days using the app
March 5, 2024

It is without the best guided support I've had to date. Superb.
Thankyou Jolo ;)
Crafty Wink Clothing
Northern Ireland

CRAFTY WINK CLOTHING
United Kingdom
Over 2 years using the app
April 30, 2024

The customer service reviews were the icing on the decision making cake. I knew I would need some extra care.

Jolo was patient, clear and most thoughtful in our onboarding call. I feel informed and ready to utilize this app. I think it offers the best options and the added bonus of a responsive and caring customer service team. Bravo.

Dakini
United States
1 day using the app
February 13, 2024

We recently added this app to our Shopify store, and the experience was fantastic! The app is super user-friendly, making setup a breeze. What really impressed us was the top-notch support – quick, responsive, and they guided us every step of the way. Highly recommended for a seamless Shopify experience!

FoundryFineJewelry
United States
13 days using the app
February 8, 2024

Princess did a great job helping us with issues we were having. Very quick fixes!!!

Guardian Sports
United States
About 1 year using the app