Reviews (1,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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Amazing app. Very convenient and prompt customer support. The founder helped me set up the app within 10 mins.
Thank you for the great review and for choosing us as you pre-order partners!
Best regards,
Andrei from Timesact
Works flawlessly and looks great! Easily the best pre-order app we've tried. Our store has moderate customization, and was suffering from invasive code left behind by a previous preorder app, so I expected to need a bit of help from the developer. But with lightning quick assistance from the Timesact support team, the app was functioning perfectly in no time. Quite possibly the best customer support I've ever received. Just an awesome experience all-around.
solide un service incroyable et une rapidité de service que beaucoup d'autre devrais prendre en exemple merci beaucoup
Merci pour cet excellent commentaire ! Je suis très heureux d'avoir pu vous rendre service et j'espère que la campagne de pré-commande sera excellente pour votre magasin.
Meilleures salutations,
Andrei de Timesact
Excellent service, resolved an issue we had very quickly. Would recommend this app to anyone that needs backorder or pre-order functionality.
Thank you so much for the awesome review! Looking forward to a great pre-order campaign and a great partnership with you.
Best regards,
Andrei from Timesact
Great for product launches. Had one small issue with the app but it resolved by the support within an hour. Great!
Thank you for the great review! Very happy to be providing value to your business and looking forward to ever better things to come.
Best regards,
Andrei from Timesact
Love this app! It's very easy to use and fully customizable. The onboarding is amazing, they help you to set everything up step by step. Want to give a shout-out to the support that helped me fix something I messed up - on a Saturday
Fantastic app, I tried many other pre-order apps including top rated ones and this is the only one that provided an easy interface, worked well and was free from serious bugs in core features - all the others failed on all 3 accounts! When I had a minor issue (which did not affect my selling!) the service team had it sorted very very quickly. Hope to work with them for a longtime.
Thank you for the great review and for being open and giving us feedback on the app!
We hope to make your business grow a lot in 2021!
Best regards,
Andrei from Timesact
They are incredible! My experience has been nothing but amazing and profound. Initially, I had issues with my pre-orders selections, and one of the reps, ‘D’ had amazingly rectified the issue within the matter of minutes. Also, they go above and beyond. I’m truly grateful! Truly A1
Andrei responded to my query on a Sunday and had it fixed in 30 minutes!! Couldn't recommend this app more - if you offer pre-sales, you need this app
Very good app and customer service. Andrei even did personalized customization of the app to better suit my store design.
Thank you so much for supporting our business with this great review! Looking forward to some amazing pre-order sales for your business.
Best regards,
Andrei from Timesact