Reviews (1,679)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

March 18, 2023

They are incredible! My experience has been nothing but amazing and profound. Initially, I had issues with my pre-orders selections, and one of the reps, ‘D’ had amazingly rectified the issue within the matter of minutes. Also, they go above and beyond. I’m truly grateful! Truly A1

FaithActsApparel
Canada
About 1 year using the app
October 19, 2022

Andrei responded to my query on a Sunday and had it fixed in 30 minutes!! Couldn't recommend this app more - if you offer pre-sales, you need this app

aussiewelders.com.au
Australia
About 1 year using the app
June 29, 2022

Very good app and customer service. Andrei even did personalized customization of the app to better suit my store design.

A & B Nutrients - Hydroponics & Vertical Gardens | Gold Coast, QLD | Tweed Heads, NSW
Australia
About 1 year using the app
Kairock Partners SRL replied June 29, 2022

Thank you so much for supporting our business with this great review! Looking forward to some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact

December 4, 2021

Utilice la aplicación para hacer mi primera preventa de varios articulos y ha funcionado todo perfecto. 100 % recomendable y la atencion al cliente muy buena

TROPPO
Spain
About 1 year using the app
Kairock Partners SRL replied December 5, 2021

Thank you for the great review! Very happy to be a part of your store's success and looking forward to a great long-term partnership that helps us both grow!

Best regards,

Andrei from Timesact

October 27, 2023

Jolo is the great person and very helpful!! He is very knowledgeable and has warm heart to help all issues I had, Now all solved. glad that I contacted. Jolo is great!!

Sake Trend
United States
About 1 year using the app
July 17, 2023

Great onboarding and support! They took their time to explain in detail all the steps needed to get set up.

Oriah
United States
About 1 year using the app
June 13, 2022

Andrei was so quick in response to my slight issue and even made a video to explain for my future reference. I would definitely recommend this app. Fast, easy and it delivers! Thank you!

Bubsmamy
Singapore
About 1 year using the app
Kairock Partners SRL replied June 15, 2022

Thank you for the kind words and for choosing us as your pre-order technology partners! I see great things for us both going forward.

Best regards,

Andrei from Timesact

June 13, 2023

Confusing at first, but once you go through the onboard presentation the app is really easy to use and very helpful for sales.

YAGERAVIATION
United States
About 1 year using the app
May 19, 2022

Timesact and the customer support I received directly from Andrei were out of this world as we prepared our site prior to airing on "Shark Tank!" With the uncertainty of how soon we would run out of product, and how much traffic to expect from the airing, Andrei went above and beyond to make sure everything was set up and would run smoothly when our stock ran out, per variant. Great app, and great developer. Thanks Andrei!

Chill-N-Reel®
United States
About 1 year using the app
Kairock Partners SRL replied May 24, 2022

Thank you so much for this awesome review! It was my pleasure to play a small part in your well deserved success. You guys are awesome, your products in amazing fun and you totally rocked Shark Tank! Enjoy you success and can't wait to see where you go from here.

Best regards,

Andrei from Timesact

September 29, 2023

I've tried different preorder apps and Timesact is one of the best. I definitely recommend this if you're in need of a preorder app. User-friendly and the support team is fantastic and quick. Like Pam, who was so friendly and quick to resolve my concern. They would cater to everything you need. They even customised some codes so that the app works perfectly on my website theme. Definitely worth the money.

Monecious Hair Skin Health
Australia
About 1 year using the app