Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

November 22, 2022

I have only been very happy with this app and developer. its easy to use and I have a couple of times need help to fix some issues. Every time fast respons and the last time it was fixed in 1 min!!! always been polite... more developers like this please!

SuperMerch.dk
Denmark
About 1 year using the app
June 12, 2021

If you ever wonder why this app rated 5 stars, try it yourself. The app is very intuitive and ridiculously easy to use. Does the job very well. And what makes this app stand out is their speedy support even though you are still in trying phase of using the app. My issue resolved within 6 hours. Kudos to the team.

Hoode Apparel
Indonesia
About 1 year using the app
Kairock Partners SRL replied June 12, 2021

Thank you so much for the awesome review! We are very happy to help you grow your sales with pre-orders.

Best regards,

Andrei from Timesact

November 13, 2022

The team is really great and is quick to respond to any issues with coding or helping us set up. Functionality of the app is great and our customers are already pre-ordering. Thank you team!

Zjoosh Wholesale
Australia
About 1 year using the app
June 12, 2021

This app is just what I was looking for. Very easy to set up and customise
Support from Andrei was first class.

Nomadz
Australia
About 1 year using the app
Kairock Partners SRL replied June 12, 2021

Thank you for the kind words and for partnering with us for your pre-order needs! I'm sure we'll grow sales together.

Best regards,

Andrei from Timesact

June 13, 2022

The user interface on this app is so unique in that it is so incredibly clear and easy to use! And the customer support is above and beyond -- helped fix bugs in our site and really saved us!! So happy we chose Timesact

By Tess Collection
United States
About 1 year using the app
Kairock Partners SRL replied June 15, 2022

Thank you so much for this amazing review! Glad I could be of help and looking forward to an awesome pre-order campaign for your store.

Best regards,

Andrei from Timesact

June 20, 2021

Finally, a working solution. We have tried and FAILED with several other pre-order apps with all of them being too glitchy or selling beyond the allocated inventory. Andrei & his team got it right. From hand holding install to assisting in clean-up of legacy code to ensuring the app works seamlessly with other apps, Andrei and team do it all. Great solution that's already impacting our business.

Brooklyn Bicycle Co.
United States
About 1 year using the app
Kairock Partners SRL replied June 20, 2021

Thank you for the awesome review! It was a challenge but your support, clear communication and goodwill made it all work out in the end. This is a strong foundation on which a long fruitful collaboration can be built and that will help us grow our businesses side by side. I look forward to the future.

Best regards,

Andrei from Timesact

January 25, 2023

amazing. easy and quick with great help from costumer service.
very simple workflow. loveeee it! thank you

Adi Nissani
Israel
About 1 year using the app
September 2, 2022

The customer service is super quick and really helpful! We got our special request sorted out in minutes, and even a suggestion on how to fix something that would work better for our customers. Thank you!

My Armadura
South Africa
12 months using the app
March 27, 2023

Johnathan was super helpful during my on-boarding. He explained all of the features clearly to me so that I can navigate the use of the app to grow my business. I would definitely suggest for you to use this app for your store.

Donna Marie Accessories
United States
12 months using the app
May 13, 2021

This is app is an excellent option for rolling out and building excitement around upcoming products. The support team was very helpful and quick to respond when it came to adding extra features and customizing them for my site.

Plant Hers
United States
12 months using the app
Kairock Partners SRL replied May 14, 2021

Thank you so much for your support! I believe that together we can always make the app experience better and continue to grow sales with pre-orders.

Best regards,

Andrei from Timesact