Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

March 26, 2023

The guys on Timesact are absolutely amazing. I had a small isue which they sorted out within 5 mins. Quick, to the point and super reliable.

Thank you guys and really happy to use this app for all my products :)

TANISKA
United Kingdom
11 months using the app
Edited February 8, 2024

Jolo and the guys and girls are rocking. Very good support, fast and instant. The app works great and without issues. Easy to understand. Love when you can use something without the learning curve. Thank you for being so helpful, Princess.

StudioDesk EU
Slovenia
11 months using the app
November 27, 2022

The customer service is top-tier. Not only did Andrei quickly respond to my email and fix the small formatting issue we had but he offered to make another custom enhancement just to improve customer experience on our site. Exceptional experience.

Sanctity
United States
11 months using the app
November 15, 2021

Andrei is seriously amazing! He went above and beyond for me, even when my communication turnaround time was poor. He truly is remarkable and made everything match my color palette even though I didn't ask. 10/10 would recommend working with him! He's great - Thank you, Andrei!!!!

Kawaii Kitty Store
United States
11 months using the app
Kairock Partners SRL replied November 15, 2021

Thank you so much for the great review! I simply love your store and am so happy to be supporting your business. Thank you for choosing us as your pre-order partners and looking forward to some amazing pre-order sales for you!

Best regards,

Andrei from Timesact

September 23, 2022

Andrei did great!! really efficient person!! he was really fast to respond and to resolve the issue we got!

Bayleejoihaircare
United States
11 months using the app
April 3, 2023

Very good app. It allows you to set up all wanted products as pre-order items. It's synchronised with Shopify so no need to change the stock manually.
All your questions are answered through an onboarding session, which is free. I had mine with June, she's a very nice lady who helped me with my questions. She was very patient and thorough. I would definitely recommand an onboarding session.

BELATITUDES
Belgium
10 months using the app
June 15, 2022

Apps works perfectly and is very easy to use and also free! Also the most amazing and fast customer support, thanks so much Andrei!

ELJO THE LABEL
Netherlands
11 months using the app
Kairock Partners SRL replied June 22, 2022

Thank you so much for the amazing review! Looking forward to some great pre-order sales for your business.

Best regards,

Andrei from Timesact

February 3, 2023

Very good and helpful customer service! Could solve my issue quickly and made me understand everything!

captn-crop
Germany
10 months using the app
Edited July 10, 2023

Very detailed and friendly onboarding.
Easy to use software with most of the boxes ticked.
Offers more than pre-orders - also nice Back-on-stock and Comming soon options.

Next Specialty Coffee
Austria
10 months using the app
February 28, 2022

Timesact absolutely rescued us when we were hit with supply-chain delays, making it possible for our customers to place orders with a good understanding that their orders would ship in the near future. The app reduced upset customer calls dramatically through good communication and the ability to place orders. An easy-to implement life-saver.

Ceres Chill
United States
10 months using the app
Kairock Partners SRL replied March 1, 2022

Thank you so much for the wonderful words! This is exactly what we aspire to and it makes us all the more motivated when awesome people validate our efforts. Thank you for choosing us as you technology partners for pre-orders and looking forward to a long-lasting relationship that will help us both keep growing.

Best regards,

Andrei from Timesact