Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

April 20, 2022

Excellent customer service around the clock. Helped fix my issue within hours. Highly recommend this effortless pre-order app.

Beak & Skiff / 1911 Established
United States
10 months using the app
Kairock Partners SRL replied April 24, 2022

Thank you for this wonderful review! Thank you for choosing us as you technology partners and looking forward to an amazing pre-order campaign together.

Best regards,

Andrei from Timesact

May 21, 2022

Cette application est très bien § service client très réactif , je recommande !
Andrei répond très rapidement.

Maline Bodywear
France
10 months using the app
Kairock Partners SRL replied May 24, 2022

Merci beaucoup pour cette incroyable critique! Je me réjouis d'une excellente campagne de précommande pour votre magasin.

Meilleures salutations,

Andrei de Timesact

July 30, 2022

Fantastic tech support. App works well and is easy to use. I recommend to any store owner who does pre-orders

Melco Fabrics
Australia
10 months using the app
December 2, 2022

This app is the most best one for free plan, and the support team like Proncess, Robert are very helpful, they helped me fix the mobile side of the pre-order button of my product page and fix the speed meanwhile, they replied very quickly and answered all my questions. The settings are all easy to use. I recommend 100%!

WAAMII
United States
9 months using the app
September 14, 2022

Un grand merci à Andrei pour son aide. Très pro et très réactif, je recommande absolument. L'application fonctionne bien.

CUIRAGE
France
9 months using the app
May 21, 2021

Nous venons d’installer cette application et nous sommes ravis.
Nous allons l’utiliser dans un premier temps pour permettre à nos futurs clients de faire des pré-commandes en attendant l’ouverture officielle de notre site tag4pets.ch.
Cela nous permet aussi de faire du teasing sur les réseau sociaux afin que nos amis/clients viennent voir le site et pré-commandent des médailles.
Dans un deuxième temps, nous allons l’utiliser pour permettre à nos clients de commander des médailles qui ne sont plus en stock et pour lesquelles nous attendons la marchandise.
Cette application est vraiment super d’autant que dans quelques semaines, ils vont ajouter la fonctionnalité d’envoi d’emails spécifiques.
Le support technique d’Andrei est aussi excellent. A disposition par tchat/email et rapide, il a résolu en 5 minutes un petit problème que nous avions (pas lié à leur application).
Je ne peux donc que recommander cette application. -------------------------------------------------------------------------- We just installed this app and are very happy.
We will use it initially to allow our future customers to make pre-orders while waiting for the official opening of our tag4pets.ch site.
It also allows us to tease on social networks so that our friends / customers come to see the site and pre-order medals.
Secondly, we will use it to allow our customers to order medals that are no longer in stock and for which we are waiting for the merchandise.
This app is really great as in a few weeks they will be adding the functionality to send specific emails for pre-orders.
Andrei’s technical support is also excellent. Available by tchat and email, he respond very fats fast, he solved in 5 minutes a small problem we had (not related to their application).
So I can only recommend this app to anyone:-)

Tags 4 Pets
Switzerland
9 months using the app
Kairock Partners SRL replied May 21, 2021

Thank you for the wonderful and detailed review! We are very glad to be a part of your entrepreneurial journey and eager to grow sales with pre-orders together.

Best regards,

Andrei from Timesact

December 5, 2022

I advice to use it it is by far the most easy and fast to handle a pre-order. The support is amazing answer also during weekends. Great staff.

Balance Board Pro
Italy
9 months using the app
January 30, 2023

I don't need to mention that the app itself is just great, but what I want to highlight here is that we got 30 minutes free onboarding session!

You can work your own website with friendly staff and get the individual advice and support. I am very impressed and glad to know about the app!
(Thank you for your great assistance, June :) )

Espuente GmbH
Germany
9 months using the app
January 25, 2023

June made my onboarding so easy and answered all my questions. Her demonstration was clear and had amazing customer service. I look forward in using timesact.

Sole Notte
United States
9 months using the app
May 26, 2021

I never received such prompt and motivated customer support! My theme is heavily customized but Andrei went above and beyond to make this app work. Thank you Andrei.

Lykkefund Paper
Switzerland
9 months using the app
Kairock Partners SRL replied May 27, 2021

Thank you for the great review and your support of the app. I am happy to help and be a part of your entrepreneurial journey. I hope pre-orders will be a valuable source of revenue for your business.

Best regards,

Andrei from Timesact