Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

October 6, 2022

App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders

zellousny
United States
5 months using the app
January 24, 2023

Awesome support! Had a really small issue with the pre-order button in our custom theme and the support team had it all sorted in no time. Great app!

HomeProGym
Australia
5 months using the app
August 3, 2022

10件まで無料で使えます。
問題が起こった時の解決をチャットで素早く対応してくれます。
日本語での対応もしてくれ、親切でとにかく早いです。
早く解決してもらえて助かりました。
10件ではなく30件くらいまで無料だと尚よし。

FOR YOUR EYES ONLY
Japan
5 months using the app
May 6, 2024

This app is awesome! Really great backend and features they've built in. Would definitely suggest taking advantage of the free half hour setup call, there's a lot to learn on how to use the platform and they walk you through it to make it easier. Jolo was super lovely, great at explaining things, and took extra time to make sure I understood everything. Would definitely recommend this app if you're looking to add preorders to your site.

Wicked Rose
Canada
May 6, 2024

Extra quick help when preorder buttons didn't work. The app seems very intuitive.

|VESIMI Design| Luxury Bathrooms and Home Decor
Czechia
September 20, 2021

I searched and installed so many pre-order apps (literally almost every single pre-order app on Shopify lol)
Among all the apps, why did I choose Timesact? 2 reasons.
1. So easy to use. Even I could set up that means everyone can install and st up.
2. Customer Support is just AMAZING!! While I was waiting for the responses from all the other app companies, Timesact is the ONLY ONE that responded immediately and resolved all the problems.
They even fixed the problems I caused since I installed many apps randomly and that caused the problems for the Timesact app to work properly. They fixed it quickly and it is now working perfectly. I would say "Just try this app and don't waste your time looking for another app." This is my honest review!

Reine Mère by Megan
United States
5 months using the app
Kairock Partners SRL replied September 20, 2021

Thank you for the amazing review! I'm glad we were able to help you get going with pre-orders and I am sure the results will be off the charts. Looking forward to a great long-lasting partnership that will make us both better at what we do.

Best regards,

Andrei from Timesact

September 22, 2021

Very simple and helpful app for my store) We don't have a lot of items in stock, and very often our products are "OUT of STOCK" on site, and this app helps us don't lose our clients)) We have now a lot of pre-orders!)

Tweeto.uk
United Kingdom
5 months using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the review! I'm sure we'll grow sales with pre-orders by working together.

Best regards,

Andrei from Timesact

July 18, 2023

El onboarding fue muy bueno. El equipo tenia una gran disposición por enseñarnos a usar la aplicación. Muy util y lo recomiendo al 100%. Gracias Jonathan por tu amabilidad.

MarketJI
Colombia
5 days using the app
July 5, 2021

This app has been awesome for our store - saves us a lot of time and works really well in the backend. The main room for improvement is to stop the second or 2 lag time that occurs with the change from the 'add to cart' to 'pre-order' button in the product listing. Overall I would recommend the app!

Ainsley Saddlery - AUS/NZ
New Zealand
5 months using the app
Kairock Partners SRL replied July 5, 2021

Thank you for the awesome review! We are always working to make the app better and faster. The speed of the button switch is also dependent on the connection speed so the experience will vary.

Best regards,

Andrei from Timesact

November 14, 2022

User friendly and a great support / on-boarding. Like the design with badges and pre-order settings. Many Thanks to June & Andrei

Studio5land
Sweden
5 months using the app