Reviews (76)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving automation in email marketing and ad campaigns, praising its intuitive interface, pre-built templates, and AI-generated content. They appreciate the easy setup and operation, and the responsive customer support that actively seeks feedback to improve functionality. Merchants note significant productivity gains and enhanced marketing efficiency.

Edited May 8, 2024

I have reconsidered my assessment and would like to express my thoughts. The app itself and the whole building block on an A.I. is unique and also very good. I can well imagine that there are still some things that could be improved, but the basic building block of the app is excellent in my opinion.

What I find very commendable is that you can set the AI to write the language you want. In fact, for the most part without grammatical errors, if you are not satisfied, you can regenerate it or even enter and edit it manually.

So kudos to the team and I hope there will be more targeted improvements with the app. Keep up the good work.

CagillyPaw e.U.
Germany
15 days using the app
Edited January 15, 2024

Came back now a year later to try the app again from when it was released.
Much better emails, actual customer service to assist!
Love the scheduling. Love the AI system to prebuild.

DBC Baby Bedding Co
United States
5 days using the app
tinyAlbert replied February 19, 2023

Hi DBC Baby Bedding Co,

We're very sorry that tinyEinstein would not load for you and that customer support was unreachable. It is disappointing to hear this as we pride ourselves on prompt and fantastic customer support.

Our team is aware of the login issue impacting some users and working hard to fix this issue as soon as possible.

Because we were unable to create your account, we were also unable to collect your contact information allowing support to follow up with you.

You have rightfully identified a gap in our support process. We have now added 'email address' as a required field while starting a chat, so if registration fails or a nonuser submits an inquiry, we can respond to the email provided.

We appreciate you identifying this issue for us. As a result, our CEO sought out your contact information online and has reached out to your business to apologize for your experience.

If you or anyone is experiencing product issues, you can reach us via the chat or by:

Email: support@tinyeinstein.ai
Phone: +1 (866) 488-3370
Hours: Monday to Friday from 10 am EST to 8 pm EST

We apologize for your frustrations as we go through the kinks of launching this app & appreciate your feedback!

The tinyEinstein Team

May 27, 2023

AngelCasuals.com gives this app 4 stars because it has potential. It does lack features such as being as being able to have more than one product in the email. In speaking with Tim, he stated that they will be adding the functionality to customize the templates (text and pictures) along with a variety of templates and layouts. I will be on the lookout for this.

Angel Casuals
United States
5 days using the app
November 1, 2023

As a beginner in the world of Shopify, I found the app to be a very useful tool. Despite being small in size, it offers a powerful and responsive email campaign creation feature. The best part is that it is not too expensive, which is definitely a plus.

Wholesale-Plus
Australia
5 days using the app
January 24, 2024

Vidya was a tremendous help. She is basically the only reason i decided to use this app because she was so helpful in getting me started. I have not actually started to sue this app yet, but from what i can tell i think it is going to be great and save me a ton of time.

StoneWon Designs
United States
4 days using the app
April 25, 2023

Great app! Saves me so much time. I love how it generates emails for all special holidays and occasions, I was leaving money on the table by not sending these newsletters.

OmegaBurn
United States
4 days using the app
October 1, 2023

Tim was very helpful getting my site setup. Easy to use and understand. Looking forward to the automatic marketing.

Offset Printing Supplies
United States
4 days using the app
May 26, 2023

Useful if you are looking to automate ready made templates via the app to be scheduled to send on future dates

A Hair Party
United States
3 days using the app
August 18, 2023

Automated email marketing and abandoned cart setup in minutes and with the click of two buttons, what's not to love about this app. AI generated emails frees up so much time to focus on other tasks to grow my business. I had trouble never receiving my verification email to correctly use the app but they reached out and helped me fix my account right away. Love to see an app where support responds quickly.

Prestige Distribution
United States
3 days using the app
Edited November 23, 2023

I got a recommendation from a friend about Tinyalbert. Tried it and so far, She said it helped her write mails that would have taken her hours to sit down and write. Only a few tweaks with the parts and mails and other newsletters will be on autopilot. Just downloaded it & i look forward to working with it.

RENEEBELLE WIGS
United States
2 days using the app