Reviews (86)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 1, 2023

Tim was very helpful getting my site setup. Easy to use and understand. Looking forward to the automatic marketing.

Offset Printing Supplies
United States
4 days using the app
February 6, 2023

Have been using this for a few days now and am quite impressed with the automation. We never get around to doing email marketing even though we know how incredible the ROI is. We just lack the time, skills and creativity to do it effectively. This tool fixes that problem for us. Its gives us campaigns that are captivating and engaging with no time investment. Its very simple to use and the dashboard keeps track of the effectiveness of the campaigns. I would definitely recommend this tool for your email marketing needs if you don't have the time or creativity to get it done yourself.

Natural Smart Health
United States
3 days using the app
tinyAlbert replied February 19, 2023

Thank you for your kind words, Natural Smart Health!

We're so happy to hear that tinyEinstein has been helping you achieve great results with your email marketing. Our goal is to provide a tool that is simple to use and helps you save time, and it sounds like we're achieving that!

We appreciate your recommendation and we hope tinyEinstein continues to help you reach even more success in your business.

Thank you for choosing us!

The tinyEinstein Team

May 26, 2023

Useful if you are looking to automate ready made templates via the app to be scheduled to send on future dates

A Hair Party
United States
3 days using the app
August 18, 2023

Automated email marketing and abandoned cart setup in minutes and with the click of two buttons, what's not to love about this app. AI generated emails frees up so much time to focus on other tasks to grow my business. I had trouble never receiving my verification email to correctly use the app but they reached out and helped me fix my account right away. Love to see an app where support responds quickly.

Prestige Distribution
United States
3 days using the app
September 23, 2023

Excellent choice if you are time poor or just don't want to set up email automations. Tech support are top notch and very responsive. There are a few features I am looking for, such as editing automations to add things like discounts, and I was told these are on the roadmap so I'm excited for the future enhancements also.

FlyAway.
Australia
2 days using the app
Edited November 23, 2023

I got a recommendation from a friend about Tinyalbert. Tried it and so far, She said it helped her write mails that would have taken her hours to sit down and write. Only a few tweaks with the parts and mails and other newsletters will be on autopilot. Just downloaded it & i look forward to working with it.

RENEEBELLE WIGS
United States
2 days using the app
September 28, 2023

This app is very intuitive and the customer support is unmatched! Tim was amazing in helping me get my account setup. The AI generated emails are so helpul they have a calendar with templates set up for every single holiday! What's not to love about this app! I've paid way more for apps that gave a fraction of the resources

Siobhan Skin
United States
2 days using the app
May 6, 2023

Was very easy to implement. And the marketing template looks amazing. While I am still learning and figuring out the app, I believe this is going to be a huge money and tie saver.

Indigen
United States
1 day using the app
February 29, 2024

Firstly, the amount of asking to leave a 5 star review before you've even used the app - hmm that should've warned me.
I learned about this app from Matt from Future Tools.

The support seemed genuine and quick - until I was hit with "pay us $6 to clean your list".

But the cleaning did literally nothing - but I was assured that "Your list has been cleaned, reloaded into your system and your account has been unlocked. Your subscriber count didn't change (as none of those were invalid addresses) but the total customer count with email addresses changed."

I kept telling Tiny Albert - why is your app saying I have 4700+ subscribers I can market to, but Shopify only allows 328 emails to be sent out?
For this, they were charging $90 a month. But less than 10 percent of my list is marketable (my fault as I imported customers from another store - my bad"

But asking constantly - we can help you - but first leave a 5 star review- and when I said I'll leave a five star review when I see results... well I didn't see any results. Not one sale. But the app looked fun!

So bye bye.

Royal Flushh Japan Toilet Sound
Japan
24 days using the app
tinyAlbert replied May 9, 2024

Hello Royal Flushh,

Thank you for sharing your feedback with us. We appreciate your honesty and want to address the concerns you've raised in your review.

1. Review Request: We understand your frustration regarding the review request. Our feedback system is designed to collect input from our customers at various touchpoints, including post-app installation for the onboarding experience. Please know that the request for a review that was triggered was not tied to usage-related experience, and we apologize if this was not made clear or if you had your own reservations.

2. List Cleaning: We want to clarify that we do not offer list cleaning services as a standard feature. However, when customers request to optimize their email delivery by cleaning their list, we provide this service for a fee. We apologize if there was any confusion regarding the list cleaning process, and we appreciate your feedback on this matter.

3. Subscribers and Pricing: We want to assure you that we do not impose any restrictions on users to import customers from third-party tools or on the volume of customers imported. Our pricing is based on the total volume of customers imported, including subscribers. However, we understand the importance of flexibility, and you always have the option to customize the list count to suit your email-sending needs.

We sincerely apologize for any inconvenience or misunderstanding you may have experienced during your time with us. Your feedback helps us improve our services and better meet the needs of our customers.

If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your business and would welcome the opportunity to address any issues you may have.

We hope to hear back from you soon!

Best regards,
Team TinyAlbert 🚀

December 12, 2023

The customer service was awesome!! Tim was patient and extremely helpful when assisting me and my business. He was knowledgeable and was able to assist me efficiently! I am more confident when using this app knowing that I have a team dedicated to making sure everything runs smoothly! I highly recommend them.

M.Y.A.A.'S Bridal Party Collection
United States
19 days using the app