Reviews (76)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its time-saving automation in email marketing and ad campaigns, praising its intuitive interface, pre-built templates, and AI-generated content. They appreciate the easy setup and operation, and the responsive customer support that actively seeks feedback to improve functionality. Merchants note significant productivity gains and enhanced marketing efficiency.
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Firstly, the amount of asking to leave a 5 star review before you've even used the app - hmm that should've warned me.
I learned about this app from Matt from Future Tools.
The support seemed genuine and quick - until I was hit with "pay us $6 to clean your list".
But the cleaning did literally nothing - but I was assured that "Your list has been cleaned, reloaded into your system and your account has been unlocked. Your subscriber count didn't change (as none of those were invalid addresses) but the total customer count with email addresses changed."
I kept telling Tiny Albert - why is your app saying I have 4700+ subscribers I can market to, but Shopify only allows 328 emails to be sent out?
For this, they were charging $90 a month. But less than 10 percent of my list is marketable (my fault as I imported customers from another store - my bad"
But asking constantly - we can help you - but first leave a 5 star review- and when I said I'll leave a five star review when I see results... well I didn't see any results. Not one sale. But the app looked fun!
So bye bye.
Hello Royal Flushh,
Thank you for sharing your feedback with us. We appreciate your honesty and want to address the concerns you've raised in your review.
1. Review Request: We understand your frustration regarding the review request. Our feedback system is designed to collect input from our customers at various touchpoints, including post-app installation for the onboarding experience. Please know that the request for a review that was triggered was not tied to usage-related experience, and we apologize if this was not made clear or if you had your own reservations.
2. List Cleaning: We want to clarify that we do not offer list cleaning services as a standard feature. However, when customers request to optimize their email delivery by cleaning their list, we provide this service for a fee. We apologize if there was any confusion regarding the list cleaning process, and we appreciate your feedback on this matter.
3. Subscribers and Pricing: We want to assure you that we do not impose any restrictions on users to import customers from third-party tools or on the volume of customers imported. Our pricing is based on the total volume of customers imported, including subscribers. However, we understand the importance of flexibility, and you always have the option to customize the list count to suit your email-sending needs.
We sincerely apologize for any inconvenience or misunderstanding you may have experienced during your time with us. Your feedback helps us improve our services and better meet the needs of our customers.
If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your business and would welcome the opportunity to address any issues you may have.
We hope to hear back from you soon!
Best regards,
Team TinyAlbert 🚀
The customer service was awesome!! Tim was patient and extremely helpful when assisting me and my business. He was knowledgeable and was able to assist me efficiently! I am more confident when using this app knowing that I have a team dedicated to making sure everything runs smoothly! I highly recommend them.
I think the app is a great app however there's certain things I don't like. One of the things that I don't like is the app does not allow me to create a normal weekly newsletter with educational and informative emails. Most of the emails in this app are very sellszy does it allow us to connect with our customer
Hello Qurl Quest,
Thank you for sharing your feedback with us. We appreciate your honesty and want to address the concerns you've raised in your review.
Our automation workflow in our app is super great now. We have already released the capability to customize automation as per your requirements.
Also, we are already working on the add-ons. Example- adding the capability to create custom automation flows is already in the pipeline. This will take the automation workflow to the next level.
Another great features we have recently released, you may want to look at and experience. And, more to come.....
If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your business and would welcome the opportunity to address any issues you may have.
Wishing to hear you back soon!
Team tinyAlbert 🚀
Just installed.pretty cool to start with,easy. may need more features like browser aboandonment. Also forms can be shown in other pages if not signed in. There should be a way to make visitors sign in with email,to target campaigns. looking forwrd for more features. will upgrade to 5+stars with usage.
Works pretty well..I enjoyed the automation. I'm still learning it but I known it is going to save a lot of time.
Tiny Einstein is so amazing and wonderful for our company! Tim personally called me and set up a video chat to show me how to use everything, and it is making our email marketing so much easier and efficient! The customer service is beyond amazing; they contact you and help you so fast it's unreal. This app takes the guesswork out of marketing, which saves me hours each day. I am truly impressed and in love with this app, and I highly recommend it to anyone who is looking for an easy way to generate more clients.
Oh-MY!
As a time-starved entrepreneur, Tiny Einstein is a GAME CHANGER!
I've had my premier beauty line with shopify for 7 years, and until now, I finally feel a piece of mind that I'm not 1. leaving money on the table 2. know my consumers are being served to the MAX based on their personal interests and need.
Considering the time, money, and HEART put into my site and my brand - and as a AI Enthusiast - the immersive economy is HERE and Tiny Einstein's incredible customer service and kindness is a cherry on top of my epic experience and excitement of their roadmap and personalization for my brand for the future!
PURE GOLD. DO IT!
Thank You ! Tim. Tiny Einstein is off the chain. I was shocked when you answered the support call. You politely guided me to fixing my problems rather quickly. I'll be a Tiny E user for life and I'll be recommending it, to every one who need a AI email marketing application.
I recently stumbled upon the Tiny Einstein ai marketing app and let me tell you, it's a true gem! I'm always on the lookout for tools that can assist me with email marketing. Tiny Einstein has exceeded all my expectations. First and foremost, the app's user interface is sleek, intuitive, and easy to navigate. Setting up my email marketing campaigns has never been easier. The app guides you through each step of the process, from creating visually appealing templates to managing your subscriber lists and analyzing campaign metrics.When it comes to email delivery and tracking, TinyEinstein excels.
Tinyeintein is easy to set up, great customer service and you should give it a try. My brand is growing with their help.