Reviews (177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance the online shopping experience through features like carousels, Instagram integration, user-generated content, and product videos. It's praised for its user-friendly interface, quick setup, and not affecting website loading speeds. The support team, particularly Niezl, Mikaela, and Gilbert, are frequently commended for their responsiveness. Suitable for businesses of all sizes, it's especially beneficial for those with engaging social media content. It also provides valuable customer behavior analytics and is competitively priced.
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Love the app and the support! Mikaela and the team are absolutely amazing!
Thank you so much! The team is happy to hear your feedback. We appreciate your support!
O aplicativo é bom!
Mas excessivamente lento ao configurar.
Os videos carregam bem no site e o visitante não tem problemas. Mas seu dashboard é muito lento. Os produtos não carregam, para vincular produtos aos vídeos você precisa ter bastante paciência.
Poderiam melhorar!
Great seamless way to add UGC to our D2C experience! And their support is great - fast response and super helpful!
Glad to hear you're enjoying the seamless UGC integration and our responsive support team! Thanks for the feedback!
Support is fabulous, I have just implemented Tolstoy and look forward to seeing how it affects our conversion rates!
That's great to hear! We hope Tolstoy boosts your conversion rates significantly. Looking forward to your success!
Tolstoy, a video UGC platform for Shopify, initially impresses with its sleek interface and ease of use. However, it harbors a major downside: hidden charges for views. These fees are not transparently disclosed, leading to unexpected costs that can strain business budgets. Customer service is unresponsive and unhelpful, further exacerbating the issue.
Overall, Tolstoy's lack of transparency and unethical billing practices make it a risky choice for business owners. Until they address these concerns, I recommend seeking alternative platforms that offer clear pricing and better customer support. Proceed with caution.
Tienen muy buen servicio al cliente, su respuesta es rápida y asertiva. y no hay aplicaciones que sean similares. Esta app si tiene algo que marca la diferencia.
¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro servicio y nuestra app son únicos y te han dejado una buena impresión.
I'm so happy with your applications it's a good application it helps people to use
Thank you! We're thrilled to hear that you find the application helpful for people.
Loving this app so far, it's been great to get some videos up on my website and really showcase our products. One of the best parts about this app is the support. Niezl was so helpful in getting this set up for me and has been super responsive. I'm looking forward to checking out the analytics and seeing how this improves our store and our customers shopping experience.
Thanks for your feedback! We're excited to hear you're enjoying the app and showcasing your products. Our support team is always here to help. We can't wait for you to dive into the analytics and see the positive impact on your store!
This app is so easy to use. And support is fabulous! I hope this is affect to conversion rate.
Glad to hear it! Thank you. Great usability and fantastic support make a big difference. Let's see those conversion rates climb!
I am a new user to this app. I found Niezl to be extremely helpful, and very quick to respond to my questions, regardless if they were basic. He helped with customisation, installation and launching of the app. Also he was very quick to respond to my emails.
Great app!!
Thank you for your feedback! Your positive experience with our support and the app is greatly appreciated. Enjoy using the app!