Reviews (191)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing online shopping by integrating shoppable videos and user-generated content, which boosts sales, customer confidence, and engagement. They appreciate its ease of setup and user-friendly interface, including features like video carousels and interactive FAQs. Positive feedback also highlights the responsive and helpful support team, particularly praising team members like Mikaela and Niezl for their assistance with customization and technical issues.

March 20, 2024

This app's performance and features have me genuinely excited. It's evident that it'll be a game-changer for our online store, elevating the shopping experience for our customers and ultimately driving more sales. Its user-friendly interface and flawless integration with Shopify make it a breeze to manage. I must commend the Tolstoy team for their exceptional customer service – always there to assist promptly and effectively. Without a doubt, I highly recommend this app!

FaceFlex Türkiye
Türkiye
7 months using the app
Phantom Tools replied March 27, 2024

Wow, your excitement is contagious! It's wonderful to hear how impactful the app has been for your online store. It sounds like you're poised for success with our features and seamless integration. Thanks for the recommendation! 🚀

May 9, 2024

Support is fabulous, I have just implemented Tolstoy and look forward to seeing how it affects our conversion rates!

Mama Movement
Australia
About 2 months using the app
Phantom Tools replied May 20, 2024

That's great to hear! We hope Tolstoy boosts your conversion rates significantly. Looking forward to your success!

January 4, 2024

Really happy with our Tolstoy experience so far. We use it for an interactive video faq and to display and explain out products better with content we originally produce for social media. I think it's a very nice feature which boosts the appearance of our shop. Also the customer service is excellent. Quick and competent answers. Thank you Niezl for helping us do some quick fixes. Excited to see how Tolstoy boosts our performance in the long run.

fenou
Germany
4 months using the app
Phantom Tools replied January 11, 2024

Thank you so much for your kind words! We're pleased to hear that you're enjoying the Tolstoy experience and finding it valuable for your interactive video FAQ and product displays. We appreciate your praise for our features and are delighted that our customer service has been helpful. We look forward to continuing to enhance your shop's performance in the long run.

December 30, 2023

My friend who also has an e-commerce store recommended this app to me. Since we are using tolstoy, our conversion rate improved immediately. Their customer service is amazing too! Overall can recommend this app for any store, especially if you have great social media content to showcase on your website and want to increase sales.

CALISI BEAUTY
United Arab Emirates
4 months using the app
Phantom Tools replied January 11, 2024

Thank you so much for the recommendation! We're thrilled to hear about your positive experience with Tolstoy. Our team is always here to help, and we're grateful for your support. Happy selling!

May 23, 2024

Love the app and the support! Mikaela and the team are absolutely amazing!

EpiLynx
United States
About 1 year using the app
Phantom Tools replied May 30, 2024

Thank you so much! The team is happy to hear your feedback. We appreciate your support!

January 14, 2024

Tolstoy was super easy to implement, their team guided us through the process. The app works flawlessly, we haven't noticed any issues of it not working, and it feels slick on the website. I'd recommend this to growing ecom stores who want to improve the online experience for their customers.

Tirtyl Australia
Australia
11 months using the app
Phantom Tools replied January 26, 2024

Thank you so much for your positive feedback! We're thrilled to hear that implementing Tolstoy was a seamless experience for you and that our team was able to provide helpful guidance throughout the process. It's fantastic to know that the app is running flawlessly and contributing to a slick online experience on your website.

March 12, 2024

The Team at Tolstoy have been amazing. Quickly fixing an issue with our out of stock feature. Communication was excellent with Niezl, was the best experience from any app we work with! Would definitely recommend this app, easy to set up, create carousels and user friendly + great customer service if you run into any hiccups!

The Mad Hueys
Australia
21 days using the app
Phantom Tools replied March 14, 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. Your recommendation means the world to us. We're here for you anytime you need assistance or have questions. Thanks for choosing Tolstoy!

May 28, 2024

Great app to feature UGC content. I'm using it to show UGC content on our PDP. The app is super easy to use and I was able to setup in minutes. The team is also super responsive and able to assist.

BEAUDEGA
Australia
About 4 hours using the app
Phantom Tools replied May 30, 2024

Thank you for the fantastic feedback! We're delighted to hear that our app is helping you showcase UGC content on your PDP so effectively. It's great to know that you found the setup process quick and easy. Our team is always here to support you, and we're glad we could assist.

Edited January 14, 2024

Great app all in one functionality of integrating IG with your website, creating video quizzes and also exit intent video survey.
Seamless integration with shop app is an added bonus.
I Faced some pricing related issue which were immediately addressed by the Tolstoy team.
My store's conversion rate has improved after its installation, and I highly recommend it.

Luxiface.com
Singapore
5 months using the app
Phantom Tools replied January 11, 2024

Thank you for your positive feedback! We're glad to hear you're enjoying the app's versatile features. We appreciate your input on the pricing concern and will certainly consider it as we strive to enhance our service. Your support means a lot to us!

January 9, 2024

In the ever-changing world of e-commerce, keeping up with the latest tools and trends are hard. Tolstoy is a great tool to help introduce multi-media to your online shop. After hitting multiple bugs, Niezi was able to provide above and beyond help to assist me resolve my issue and help me understand what i need to do moving forward.

Bubble Goods
United States
2 months using the app
Phantom Tools replied January 11, 2024

Thank you for your kind words! We're thrilled to hear that Tolstoy has been beneficial for your online shop. We appreciate your patience, and we're always here to support you in navigating any challenges. Here's to a successful and innovative future for your e-commerce endeavors!