Reviews (222)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and engagement through visually engaging and interactive video features like carousels and shoppable videos. It integrates seamlessly without slowing down the site and offers customization options. Merchants appreciate the responsive support team for their quick assistance and continuous updates with new features, enhancing online customer experiences.

March 12, 2024

The Team at Tolstoy have been amazing. Quickly fixing an issue with our out of stock feature. Communication was excellent with Niezl, was the best experience from any app we work with! Would definitely recommend this app, easy to set up, create carousels and user friendly + great customer service if you run into any hiccups!

The Mad Hueys
Australia
12 months using the app
Tolstoy replied March 14, 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. Your recommendation means the world to us. We're here for you anytime you need assistance or have questions. Thanks for choosing Tolstoy!

March 16, 2024

A very wonderful application and it has everything I need. also, the support team is very good.

I contacted them because I do not know how to use part of the application well, and they provided me with sufficient assistance.I highly recommend them, they know how to satisfy customers and have the best novelties that benefit the stores

SHEGLITTARY
United Kingdom
6 months using the app
Tolstoy replied March 27, 2024

What a delight to hear! It's great that the application has everything you need, and even better to know that our support team was able to provide you with the assistance you required. Thanks for the glowing recommendation, it's clear they're dedicated to customer satisfaction and innovation! 🌟

March 20, 2024

This app's performance and features have me genuinely excited. It's evident that it'll be a game-changer for our online store, elevating the shopping experience for our customers and ultimately driving more sales. Its user-friendly interface and flawless integration with Shopify make it a breeze to manage. I must commend the Tolstoy team for their exceptional customer service – always there to assist promptly and effectively. Without a doubt, I highly recommend this app!

FaceFlex Türkiye
Türkiye
7 months using the app
Tolstoy replied March 27, 2024

Wow, your excitement is contagious! It's wonderful to hear how impactful the app has been for your online store. It sounds like you're poised for success with our features and seamless integration. Thanks for the recommendation! 🚀

July 8, 2024

Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!

Nosta Beauty
United States
6 months using the app
Tolstoy replied July 10, 2024

Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.

May 17, 2024

I am a new user to this app. I found Niezl to be extremely helpful, and very quick to respond to my questions, regardless if they were basic. He helped with customisation, installation and launching of the app. Also he was very quick to respond to my emails.
Great app!!

BreezeCare
Australia
7 months using the app
Tolstoy replied May 20, 2024

Thank you for your feedback! Your positive experience with our support and the app is greatly appreciated. Enjoy using the app!

April 26, 2024

Great seamless way to add UGC to our D2C experience! And their support is great - fast response and super helpful!

JOYÀ
Canada
About 1 year using the app
Tolstoy replied April 29, 2024

Glad to hear you're enjoying the seamless UGC integration and our responsive support team! Thanks for the feedback!

March 13, 2024

We love this app. It was so easy to set up on the website, I love it that it doesn't affect the loading speed of the website, yet still provides a video for each of our products. This improves the whole online experience for our customers. Highly recommend.

Rugabub
Australia
About 2 months using the app
Tolstoy replied March 27, 2024

Thank you for your kind words! We're thrilled to hear that you love the app and that it has enhanced your customers' online experience without slowing down your website. Your recommendation means a lot to us!

March 15, 2024

Really useful app! I wanted to change something that wasn't available in the regular settings but Niezl from support was really helpful and sorted it for me anyway! Great service!

Peach Posse
United Kingdom
3 months using the app
Tolstoy replied March 27, 2024

That's wonderful to hear! It's fantastic when support goes above and beyond to assist users. Glad Niezl was able to help you out. Thanks for sharing your positive experience! 😊👍

June 4, 2024

O aplicativo é bom!
Mas excessivamente lento ao configurar.

Os videos carregam bem no site e o visitante não tem problemas. Mas seu dashboard é muito lento. Os produtos não carregam, para vincular produtos aos vídeos você precisa ter bastante paciência.

Poderiam melhorar!

Aphago
Brazil
3 months using the app
June 4, 2024

Loving this app so far, it's been great to get some videos up on my website and really showcase our products. One of the best parts about this app is the support. Niezl was so helpful in getting this set up for me and has been super responsive. I'm looking forward to checking out the analytics and seeing how this improves our store and our customers shopping experience.

honeycombliving
Australia
7 days using the app
Tolstoy replied June 6, 2024

Thanks for your feedback! We're excited to hear you're enjoying the app and showcasing your products. Our support team is always here to help. We can't wait for you to dive into the analytics and see the positive impact on your store!