Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its top-notch customer support, intuitive interface, and smooth integration with Shopify. They appreciate its interactive shoppable videos, quizzes, and social media content features for boosting sales and conversions. The app's ability to enhance customer experience with TikTok-style content and interactive video FAQs is also valued. Merchants find the analytics feature useful for gaining customer behavior insights and note a reduction in support tickets. The new 'video feed' feature and the app's capacity to personalize brands are well-received. Its pricing is deemed fair, making it a recommended choice for businesses of all sizes.

August 4, 2023

This could be the most functional and wonderful application I've seen recently in terms of the features it offers. It's ideal for adding a more quality and professional atmosphere to your store. In addition, I conveyed all the questions in my mind to them, and we patiently resolved all my problems together with Niezl. It's definitely the application from which I get the most benefit!

Rosé K-Shop
United Kingdom
6 days using the app
Tolstoy replied August 7, 2023

Thank you for your review. I'm really glad to hear that you're finding the app so useful! We've worked together to tackle your questions and sort out any issues, and I'm stoked that it's making a positive impact on your store's vibe. Your satisfaction means a lot to us.

September 20, 2023

Wonderful App and very helpful support! Niezl helped me through all my queries. Very happy using this app for my shopify store!

SKÖG IN
India
5 days using the app
Tolstoy replied September 21, 2023

We're thrilled to hear you're loving the app and the help provided by our support team. We're here to make your experience as smooth as possible. Thanks for choosing us!

July 19, 2023

This App has been a fantastic addition to my store. It has increased time on site and conversion.
The team at Tolstoy are incredibly helpful and generous. My experience tonight with Niezl has been fantastic. I couldn't be happier. Thank You!

Ride Proud Clothing
Australia
About 2 months using the app
Tolstoy replied July 20, 2023

That's amazing to hear! We're thrilled that our app has made such a positive impact on your store, increasing time on site and conversion. Our team at Tolstoy is always here to assist, and we're grateful for your kind words. Thank you for your support! 😊

October 20, 2023

Amazing customer support (thanks a lot Niezl!!) and very easy to integrate and use app! Very excited to see what it can do for our conversion rate.

Larsson & Jennings | Official Store
United States
About 1 hour using the app
Tolstoy replied October 25, 2023

Thank you for your review. We're happy to hear that you've had a great experience with our customer support and we're thrilled to have you on board! We're just as excited as you are to see how our app can boost your conversion rate. 🤩

May 24, 2023

Great app just starting with it and already so impressed by the customer service, a live chat pop up that actually responds AND saves your problem! Game changing. Thank you so much for your help

fridahworldwide
Australia
About 15 hours using the app
Tolstoy replied June 5, 2023

Thank you for your fantastic review! We're thrilled to hear that you're already impressed with both the app itself and our customer service. Providing excellent support is a top priority for us, and we're glad that our live chat feature was able to address your questions and save the day.

July 27, 2023

This app is truly extraordinary, accompanied by great support that exceeds all expectations! Highly recommended!

MAMAHUHU
Denmark
13 days using the app
Tolstoy replied August 7, 2023

Thank you so much for your kind words! We're thrilled that you're loving the app and our support. We're here to make sure you have a great experience, and we really appreciate your recommendation!

June 8, 2023

Gilbert was so detailed and helpful in setting up our first Tolstoy. Thanks so much for your patience Gilbert! The examples you showed me also helped us see how we can customize our widget.

Boldenusa.com
United States
About 20 hours using the app
Tolstoy replied June 16, 2023

Thank you for your review. We're happy to hear that you've set up your first Tolstoy and the examples provided helped you understand how to customize your widget. Thanks again, and good luck with your customized widget!

September 8, 2023

Great service

Mirenesse
Australia
11 months using the app
Tolstoy replied September 12, 2023

Thank you! We're here to help, so if you have any questions or need assistance, please don't hesitate to ask.

June 5, 2023

Niezl did a wonderful job! Thank you so much for your patients! She was happy to help and always had an answer to my question.

NOURISHED3
United States
About 1 hour using the app
Tolstoy replied June 6, 2023

Thanks for sharing your review! We hope you enjoy the Tolstoy features. Our team put a lot of effort into making sure you have everything you need to unleash your creativity. We can't wait to see what amazing things you'll create with it.

January 25, 2022

Very useful tool. Have implemented a welcome series on the website. Samantha reached out to us showing more features in how we can implement videos on product pages and in marketing campaigns. Highly recommend.

Oskar's Wooden Ark
Australia
Over 2 years using the app
Tolstoy replied January 26, 2022

We're so glad you're enjoying Tolstoy and exploring our features! Thank you so much for your kind words!