Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its top-notch customer support, intuitive interface, and smooth integration with Shopify. They appreciate its interactive shoppable videos, quizzes, and social media content features for boosting sales and conversions. The app's ability to enhance customer experience with TikTok-style content and interactive video FAQs is also valued. Merchants find the analytics feature useful for gaining customer behavior insights and note a reduction in support tickets. The new 'video feed' feature and the app's capacity to personalize brands are well-received. Its pricing is deemed fair, making it a recommended choice for businesses of all sizes.

September 28, 2021

Amazing app. I was looking for something else when I stumbled on this gem . It’s got lots of features I never even thought of and will help my store greatly. Best part is it’s FREE. Thanks for this.

Kash & Ash
United States
Over 1 year using the app
Tolstoy replied September 29, 2021

Thank you for your review and rating!! We love that you're finding value in our features. Can't wait to see all of the ways you utilize Tolstoy!! 🔥🔥🔥

January 21, 2022

Install this app right now! These guys are amazing and this app is all you need. Galia and the team were too quick to solve my problems and set up videos.

Shape Fix
Australia
Over 1 year using the app
Tolstoy replied January 24, 2022

Thank you so much!! We're so glad to hear! 🙏❤️

April 10, 2023

I absolutely love Tolstoy. But I love it even more now. I had an issue connecting both my shopify stores to the one account. I chatted to online support and Niezl was so helpful. She answered questions quickly and even jumped on a call with me to show me what she was doing to fix the problem. It was the best service I've had from any app. Thanks Niezl and thanks Tolstoy for a great experience!

Hero Packaging
Australia
Over 1 year using the app
Tolstoy replied April 10, 2023

Wow, thank you for your wonderful review! It's awesome that you love Tolstoy and that a positive experience with our support made you love it even more. We hope that you take full advantage of all the features we have to offer and that they enhance your experience with our product/service.

August 2, 2021

By far the best and easiest app to increase website engagement and sales in an organic, easy-to-use way. Plus, our customers love it. The Tolstoy App re-invents the "Pop Up" so that everyone wins.

Angela Caglia Skincare
United States
Over 1 year using the app
Tolstoy replied August 4, 2021

Thank you for your review and rating!!!! So happy to read that you think our app is great!!!!!! Can't wait to see how you and your customers continue to benefit by using Tolstoy :)

January 18, 2022

I love this app! It's the best free app available in Shopify. I've downloaded this for sometime and my only regret is not to start using it earlier. It's not as difficult as it seemed. Apart from allowing us to include an expandable video on webpages, we can add captions and buttons, video parts and jump logic for our visitors to have better online experience. It also enables integration with email subscription service such as Klaviyo. Thank you Tolstoy for this amazing app and service.

Feltto
Singapore
Over 1 year using the app
Tolstoy replied January 18, 2022

Hi Feltto team!! Thank you so much for your wonderful feedback! We're so glad that you found success with Tolstoy 🔥 We're excited to see what else you'll do with it!

May 4, 2021

Super powerful tool with great people behind it (shoutout Bar Z). Looking forward to trying the app out for the next coming weeks.

Swifty Deal
Sweden
Over 1 year using the app
Tolstoy replied May 18, 2021

Thank you for your review and rating! We're so happy to read that you think our app is great! Can't wait to see the amazing Tolstoys you come up with!

Edited October 26, 2022

I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.

The Studio Boutique
Australia
Over 1 year using the app
Tolstoy replied October 28, 2022

Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!

December 15, 2021

Love this app. Our products require a bit of education and the videos on our product pages allow us to educate our customers, about our features and benefits, whilst also sharing our brand personality and reducing barriers to purchase.

Ultrella
New Zealand
About 1 year using the app
Tolstoy replied December 15, 2021

Thank you so much for your kind works! And the Tolstoy on your site looks incredible 🔥

February 24, 2022

I love this app - it gives my website a personal touch with creative walk-through videos that direct the customer to the products and resources they need. I highly recommend Tolstoy, there's so many ways to use it whether to improve customer service or increase conversions. The customer service is also very quick & helpful and they truly want to see your business improve with their services - thank you Sami for all your help and input since working Tolstoy!

Paper Shoot Camera
Canada
About 1 year using the app
Tolstoy replied February 24, 2022

Wow, thank you so much for your kind words! It's always a pleasure working with you! 🙏

May 31, 2022

I used this application it is very good
I just think that the girl in the video test needs to go to the hairdresser
apart from that everything is perfect

CLEMSE
United States
About 1 year using the app
Tolstoy replied June 1, 2022

Haha, we think that all of our team members have great hair ;)
Than you for your review, we're super glad to hear you're enjoying the app!