Reviews (222)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

March 8, 2022

Really cool app! Great way to provide a deeper connection and a more engaging way of presenting information to potential customers. Have been enjoying Tolstoy a lot. Galia and the team offer awesome support as well :-)

SARTORO
United States
Almost 3 years using the app
Tolstoy replied March 9, 2022

Thank you so much for your review Andy! We love how you use Tolstoy to address FAQs and welcome visitors into your site. Keep up the amazing work!

January 25, 2022

Very useful tool. Have implemented a welcome series on the website. Samantha reached out to us showing more features in how we can implement videos on product pages and in marketing campaigns. Highly recommend.

Oskar's Wooden Ark
Australia
Over 2 years using the app
Tolstoy replied January 26, 2022

We're so glad you're enjoying Tolstoy and exploring our features! Thank you so much for your kind words!

February 1, 2023

I'm very impressed by the customer service, Mikaela is amazing. Also, the app is so good, it has so many features. I especially like how it helps customers to engage with your brand. Thanks again!

+guapa.™
United Kingdom
Over 2 years using the app
Tolstoy replied February 6, 2023

Thank you so much for the positive feedback about our app! We are thrilled that you liked the features, as well as the customer service. We strive to create the best possible experience for our customers, and it's wonderful to hear that we've succeeded in that mission.

January 14, 2022

My friend showed me this app and I was very curious. I didn't know what to expect, but I tried it out and managed to easily create my own videos for my website, it looks amazing and makes the website more friendly for my clients. Thank you for the app

Studio Cherry
Israel
Over 2 years using the app
Tolstoy replied January 14, 2022

We LOVE how good your Tolstoy looks in your site!
Thank you so much for your review, we're so glad you're enjoying the app ❤️

November 8, 2022

Great app. Gives you the ability to add authentic content to your store. Niezl from CS was super helpful too.

Zorali
Australia
Over 2 years using the app
Tolstoy replied November 9, 2022

Thank you for the lovely review! We hope you continue to showcase your unique brand identity in the most authentic way possible through the app.

April 6, 2022

My company's products are all video-based, so I'm using Tolstoy to make my website very video-forward. I am loving all the new products they are introducing. I was able to embed a welcome video into the Shopify Order Confirmation email sent to my customers. We are also going to use the shoppable videos that link to out Shopify online store. I can't wait to see what they introduce next. Oh, and the customer service has been outstanding.

Story Legacy
United States
Over 2 years using the app
Tolstoy replied April 7, 2022

Hi there! Thank you so much for your review and feedback - it was super cool helping you add Tolstoy to your Shopify confirmation page! Loving what you're doing with the product 🔥

February 17, 2022

It's helped us a lot in communicating with customers and being more interactive. We highly recommend Tolstoy!

Mintier
Canada
Over 2 years using the app
Tolstoy replied February 21, 2022

We are so glad to hear! Thank you so much 🙏

September 9, 2021

I can only agree with every positive review here. :) Not only is the app itself great from a design and performance point of view and the support is friendly, fast, personal and they really try to help not like with other apps. I also believe that this app will completely blow up in the future and i could not be happier to participate in such a great development within the idustry :) So in conclusion: Best app ever!!

Tandlas
Austria
Over 2 years using the app
Tolstoy replied September 12, 2021

Thank you SO MUCH!!!! We love that you're seeing so much potential with Tolstoy and we can't wait to keep supporting you in the future!!

January 17, 2022

This is probably the best app you can add to to your e-comm site. A great way to boost sales, uplift cart value, and hugely personalise the customer journey. The trend towards personalised brands with authentic content is key here, and Tolstoy offers a great way to build a relationship with your customers. They are always updating and improving the app, with regular new features available to drive even more conversions and impressions. The team are brilliant, very very helpful and will go above and beyond to make it work for you and your site. Brilliant.

Liforme
United Kingdom
About 2 years using the app
Tolstoy replied January 17, 2022

Thank you so much for your feedback! We're so lucky to be working with you. ❤️

September 18, 2021

This is a great app with stellar support. I started getting orders an hour after install and I can see they watched some of my videos before they ordered

LD Bags Online
United States
Almost 2 years using the app
Tolstoy replied September 22, 2021

Thank you so much for your review!!! We love that you're already seeing results from Tolstoy and you're able to track all of your views. Can't wait to see how you grow with us! ✨✨✨