Reviews (197)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for making online shopping more engaging, which boosts sales and increases site visit duration. It features a user-friendly interface, easy integration, and allows extensive customization like video carousels. The app maintains website speed and offers smooth setup. Customer support is noted for its responsiveness and effectiveness in providing personalized assistance.

September 28, 2021

Amazing app. I was looking for something else when I stumbled on this gem . It’s got lots of features I never even thought of and will help my store greatly. Best part is it’s FREE. Thanks for this.

Kash & Ash
United States
Over 1 year using the app
Phantom Tools replied September 29, 2021

Thank you for your review and rating!! We love that you're finding value in our features. Can't wait to see all of the ways you utilize Tolstoy!! 🔥🔥🔥

January 21, 2022

Install this app right now! These guys are amazing and this app is all you need. Galia and the team were too quick to solve my problems and set up videos.

Shape Fix
Australia
Over 1 year using the app
Phantom Tools replied January 24, 2022

Thank you so much!! We're so glad to hear! 🙏❤️

November 24, 2022

Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly

Lydy
Australia
Over 1 year using the app
Phantom Tools replied November 25, 2022

Thank you for your review. We're very pleased to know that you are happy with the support. 😍 We're excited to see more of your interactive videos! Hope you'll also try our stories and carousel features.

April 10, 2023

I absolutely love Tolstoy. But I love it even more now. I had an issue connecting both my shopify stores to the one account. I chatted to online support and Niezl was so helpful. She answered questions quickly and even jumped on a call with me to show me what she was doing to fix the problem. It was the best service I've had from any app. Thanks Niezl and thanks Tolstoy for a great experience!

Hero Packaging
Australia
Over 1 year using the app
Phantom Tools replied April 10, 2023

Wow, thank you for your wonderful review! It's awesome that you love Tolstoy and that a positive experience with our support made you love it even more. We hope that you take full advantage of all the features we have to offer and that they enhance your experience with our product/service.

August 2, 2021

By far the best and easiest app to increase website engagement and sales in an organic, easy-to-use way. Plus, our customers love it. The Tolstoy App re-invents the "Pop Up" so that everyone wins.

Angela Caglia Skincare
United States
Over 1 year using the app
Phantom Tools replied August 4, 2021

Thank you for your review and rating!!!! So happy to read that you think our app is great!!!!!! Can't wait to see how you and your customers continue to benefit by using Tolstoy :)

January 18, 2022

I love this app! It's the best free app available in Shopify. I've downloaded this for sometime and my only regret is not to start using it earlier. It's not as difficult as it seemed. Apart from allowing us to include an expandable video on webpages, we can add captions and buttons, video parts and jump logic for our visitors to have better online experience. It also enables integration with email subscription service such as Klaviyo. Thank you Tolstoy for this amazing app and service.

Feltto
Singapore
Over 1 year using the app
Phantom Tools replied January 18, 2022

Hi Feltto team!! Thank you so much for your wonderful feedback! We're so glad that you found success with Tolstoy 🔥 We're excited to see what else you'll do with it!

April 8, 2023

Really great app, easy to use and really adds value to the shop. Mikaela and the other customer service team members were very responsive and helpful

Miamily
Switzerland
Over 1 year using the app
Phantom Tools replied April 10, 2023

We're thrilled to hear that you loved our support and Tolstoy! We're so glad that you're finding value in our product/service, and we're here to support you every step of the way. We hope you'll take advantage of all the features we offer to make your experience even better. Thanks again for your kind words.

May 4, 2021

Super powerful tool with great people behind it (shoutout Bar Z). Looking forward to trying the app out for the next coming weeks.

Swifty Deal
Sweden
Over 1 year using the app
Phantom Tools replied May 18, 2021

Thank you for your review and rating! We're so happy to read that you think our app is great! Can't wait to see the amazing Tolstoys you come up with!

Edited October 26, 2022

I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.

The Studio Boutique
Australia
Over 1 year using the app
Phantom Tools replied October 28, 2022

Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!

December 15, 2021

Love this app. Our products require a bit of education and the videos on our product pages allow us to educate our customers, about our features and benefits, whilst also sharing our brand personality and reducing barriers to purchase.

Ultrella
New Zealand
About 1 year using the app
Phantom Tools replied December 15, 2021

Thank you so much for your kind works! And the Tolstoy on your site looks incredible 🔥