Reviews (225)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

May 4, 2021

Super powerful tool with great people behind it (shoutout Bar Z). Looking forward to trying the app out for the next coming weeks.

Swifty Deal
Sweden
Over 1 year using the app
Tolstoy replied May 18, 2021

Thank you for your review and rating! We're so happy to read that you think our app is great! Can't wait to see the amazing Tolstoys you come up with!

Edited October 26, 2022

I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.

The Studio Boutique
Australia
Over 1 year using the app
Tolstoy replied October 28, 2022

Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!

December 15, 2021

Love this app. Our products require a bit of education and the videos on our product pages allow us to educate our customers, about our features and benefits, whilst also sharing our brand personality and reducing barriers to purchase.

Ultrella
New Zealand
About 1 year using the app
Tolstoy replied December 15, 2021

Thank you so much for your kind works! And the Tolstoy on your site looks incredible 🔥

February 24, 2022

I love this app - it gives my website a personal touch with creative walk-through videos that direct the customer to the products and resources they need. I highly recommend Tolstoy, there's so many ways to use it whether to improve customer service or increase conversions. The customer service is also very quick & helpful and they truly want to see your business improve with their services - ...

Paper Shoot Camera
Canada
About 1 year using the app
Tolstoy replied February 24, 2022

Wow, thank you so much for your kind words! It's always a pleasure working with you! 🙏

January 12, 2023

Love this app! Neizl was SO helpful in adding our video to the website. Everything is super easy and straightforward, and having that video is awesome when it comes to showing how our product works!

Ceres Chill
United States
About 1 year using the app
Tolstoy replied January 12, 2023

Thank you so much for your review! We're happy to know that you loved our widgets to amaze your visitors with an interactive video experience, that sits on the side of your ...

May 31, 2022

I used this application it is very good
I just think that the girl in the video test needs to go to the hairdresser
apart from that everything is perfect

CLEMSE
United States
About 1 year using the app
Tolstoy replied June 1, 2022

Haha, we think that all of our team members have great hair ;)
Than you for your review, we're super glad to hear you're enjoying the app!

August 29, 2022

This is hands down the best app that I have ever used. I am over the moon that I found this app. If you are considering adding this to your store, just do it! Guarantee you will LOVE IT! My customers are loving it and it really enhances my website. Took my website to another level for sure. Easy to use is an understatement and the support is phenomenal. Get it now. You will be so happy you did.

Social Butterfly Collection
United States
About 1 year using the app
Tolstoy replied August 30, 2022

Wow, what an incredible review! We are so glad you're getting engagement from customers and that you're getting that added value out of Tolstoy 😍

December 7, 2022

I really love this app. It's so easy to customize. And customer service is easy to access. They were able to help me navigate nd make the changes I needed to the app in no time at all.

HookedOnBundles Virgin Hair
United States
About 1 year using the app
Tolstoy replied December 7, 2022

Thank you for the wonderful review. It's great that you're using the Rules and Widget features! We appreciate you loving the app and valuing customer support. We hope to see ...

August 4, 2023

This could be the most functional and wonderful application I've seen recently in terms of the features it offers. It's ideal for adding a more quality and professional atmosphere to your store. In addition, I conveyed all the questions in my mind to them, and we patiently resolved all my problems together with Niezl. It's definitely the application from which I get the most benefit!

Rosé K-Shop
United Kingdom
About 1 year using the app
Tolstoy replied August 7, 2023

Thank you for your review. I'm really glad to hear that you're finding the app so useful! We've worked together to tackle your questions and sort out any issues, and I'm ...

February 1, 2024

such a smooth app! I want to learn more about the Shop feature. I'm using everything else and it's amazing

EDASI
United States
About 1 year using the app
Tolstoy replied February 13, 2024

We're delighted to hear that you're enjoying the app! The Shop feature is a great addition, and we'd be happy to provide more information to help you get the most out of it. ...