Reviews (225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.
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I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.
Thanks so much for this wonderful review! We're excited to have you as a customer. We love this idea, and we'll get to work on it :)
I almost don’t want to write a review because this app is actually going to blow up and everyone is going to use it. SO MUCH YES. It’s basically allowed us to have a mini sales person sitting there selling the product with real time, catchy examples while the customer browses our site. Awesome customer service. How is this free??
Thank you so much for your review!!!! We love how your team uses Tolstoy and can't wait to see how you guys grow :)
Totally recommended!
It is relatively easy to install and use the Go Tolstoy App. It took us less than 5 minutes to setup and launch the widget on our website ( check it out on www.myfooden.com ) . The 5 minutes exclude the work done on creating the videos! Upon setting its parameters (like which page to trigger on) we bumped a bit and had to contact support.
They got back to us in under a day and the support quality is really high and really present. Kudos there! The response was precise, concise and on point. To be really fair and critical, we would have liked to see some customisation options in terms of popup size and page placement on mobile view. Nevertheless, think of GoTolstoy no less!
Wow, thank you so much for taking the time to write us your valuable feedback! We're so glad to hear that you find our system user friendly and easy to use - it's our top priority.
And more customization options are definitely in the works - we are aware that they're highly requested and we'll be releasing amazing new features soon! 🙏
This app is user friendly and allows me to execute what I need out of it. What is the best feature is the extent their customer service team goes. Mikaela was of great help and went above and beyond to make my experience smooth. We all know the issues with communication and making things personal via chat, but she made sure I was helped and my questions were answered. Thank you, Mikaela!
Thank you so much for the heartwarming review! We are looking forward to working with you and hoping you can utilize all our features!
Amazing app. I was looking for something else when I stumbled on this gem . It’s got lots of features I never even thought of and will help my store greatly. Best part is it’s FREE. Thanks for this.
Thank you for your review and rating!! We love that you're finding value in our features. Can't wait to see all of the ways you utilize Tolstoy!! 🔥🔥🔥
Install this app right now! These guys are amazing and this app is all you need. Galia and the team were too quick to solve my problems and set up videos.
Thank you so much!! We're so glad to hear! 🙏❤️
Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly
Thank you for your review. We're very pleased to know that you are happy with the support. 😍 We're excited to see more of your interactive videos! Hope you'll also try our stories and carousel features.
This App has been a fantastic addition to my store. It has increased time on site and conversion.
The team at Tolstoy are incredibly helpful and generous. My experience tonight with Niezl has been fantastic. I couldn't be happier. Thank You!
That's amazing to hear! We're thrilled that our app has made such a positive impact on your store, increasing time on site and conversion. Our team at Tolstoy is always here to assist, and we're grateful for your kind words. Thank you for your support! 😊
I absolutely love Tolstoy. But I love it even more now. I had an issue connecting both my shopify stores to the one account. I chatted to online support and Niezl was so helpful. She answered questions quickly and even jumped on a call with me to show me what she was doing to fix the problem. It was the best service I've had from any app. Thanks Niezl and thanks Tolstoy for a great experience!
Wow, thank you for your wonderful review! It's awesome that you love Tolstoy and that a positive experience with our support made you love it even more. We hope that you take full advantage of all the features we have to offer and that they enhance your experience with our product/service.
By far the best and easiest app to increase website engagement and sales in an organic, easy-to-use way. Plus, our customers love it. The Tolstoy App re-invents the "Pop Up" so that everyone wins.
Thank you for your review and rating!!!! So happy to read that you think our app is great!!!!!! Can't wait to see how you and your customers continue to benefit by using Tolstoy :)