Reviews (222)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

March 7, 2023

The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them.
GREAT EXPERINECE!!!

KARIGAROFFICIAL
India
10 days using the app
Tolstoy replied March 16, 2023

Thank you for your review. We are so glad to hear that you had a great customer support experience and you enjoy our product. We hope that you continue to do so.

December 8, 2022

Amazing customer service! Quick and helpful, making it a joy to use this app.

Highly recommend
*****

FUSION MINERAL PAINT
Canada
10 days using the app
Tolstoy replied December 8, 2022

Wow, thank you for your review! We're excited for you to enjoy all the app's features - from widgets, embed, stories, carousel, and many more!

January 20, 2022

I am really enjoying this app; it is easy to navigate, add videos, links, etc... This will be very helpful for our site in educating our clients on our products.

ValAsta LLC
United States
9 days using the app
Tolstoy replied January 20, 2022

What an incredible feedback! Thank you so much! 🙏

December 28, 2020

The app gives you a great ability to communicate complicated messages in a simple and clear way to customers.
We made an instructional video about one of our more complex and expensive systems.
This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos.
Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand.
In the process of installing the app and creating the content, we received help from the app staff. Great support.

Marom Dolphin
Israel
8 days using the app
Tolstoy replied May 18, 2021

Thank you so much for taking the time to leave such an amazing review! Our team is so happy to read that you think our app is great! Your feedback means the world to us, and we hope that you benefit from using our app as much as we enjoyed reading your review!

July 22, 2021

Seamless implementation, super user-friendly builder! Love how easy it is to create and make changes on Tolstoy. Received a lot of feedback on how unique the concept is in an e-commerce shop and how personal it felt to the consumer. Definitely recommend this app!

Moringaia
United States
7 days using the app
Tolstoy replied July 22, 2021

WOW thank you so so much for your review and feedback!!! We're so excited that you're getting awesome responses on your Tolstoy- love to see it! Can't wait to see how you grow with Tolstoy :)

April 21, 2022

The Tolstoy widget was so quick to set up with a very friendly user interface. The customer support team is top notch and responds to all my questions within 24 hours and have helped me troubleshoot a variety of situations.

Anyday
United States
6 days using the app
Tolstoy replied April 21, 2022

Thank you so much for your feedback! It was a pleasure speaking to your team and we're looking forward to see what you'll create with Tolstoy!

February 5, 2024

Love the app and how easy it is to use. I had issues integrating the app with my Shopify theme, however their customer service is beyond and helped me straight away even over a weekend to install the app and get it up and running!

Herman Store
Australia
6 days using the app
Tolstoy replied February 13, 2024

We're glad to hear that you're loving the app and finding it user-friendly! It's fantastic that our customer service team was able to provide such prompt and helpful assistance, even over the weekend. That level of support can truly make all the difference. Thank you for your feedback.

January 23, 2024

I use the Tolstoy application for my Shop app store, and we are happy that it is an application specifically chosen by Shopify, and it also allows us to easily upload our videos to the Shop app for free. I am very satisfied and very happy, Thank you Tolstoy Team!

Minihomy
United States
6 days using the app
Tolstoy replied January 26, 2024

We're delighted to hear that you're satisfied with Tolstoy for your Shop app store, especially appreciating its selection by Shopify and its seamless video uploading feature, making you very happy – thank you!

July 4, 2021

Extremely fast responding team. My requests were quite intricate and difficult, but the Tolstoy team still managed to do their coding magic and make it work. I felt fully supported which is quite rare with some companies. I highly recommend; the options are limitless and the visuals are guaranteed to catch your customer's attention.

ZRLUXE
Australia
6 days using the app
Tolstoy replied July 6, 2021

Thank you so much!!! We're so happy you're finding success with Tolstoy! We're always happy to work a little magic ✨

September 20, 2023

Wonderful App and very helpful support! Niezl helped me through all my queries. Very happy using this app for my shopify store!

SKÖG IN
India
5 days using the app
Tolstoy replied September 21, 2023

We're thrilled to hear you're loving the app and the help provided by our support team. We're here to make your experience as smooth as possible. Thanks for choosing us!