Reviews (222)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

March 16, 2023

Customer Support was swift and top notch. I encountered an issue with the carousel feed and they helped with it. Thank you!

Sacred Rituel Beauty
United States
23 days using the app
Tolstoy replied March 16, 2023

Thank you for sharing your positive experience. It's fantastic to hear that you had a great experience with our customer support team. We hope you enjoy all of the product features we have to offer.

July 19, 2021

I love this app because it’s very easy to use and they have variety selection of Templates to choice from based on your Buisness. You should try it. I love it and you will too.

Ecom Beauty Supply 19019
United States
23 days using the app
Tolstoy replied July 22, 2021

Thank you SO much for your feedback!!! We love that you're using Tolstoy in such a cool way. We're always here to support any features you might need :)

May 6, 2021

Tolstoy is an amazing app made by some amazing people. Dov & his team were extremely helpful and responsive. I believe this app can be used in many innovative ways. I highly recommend trying this app.

allthingsustainable
Canada
22 days using the app
Tolstoy replied May 18, 2021

Thank you so much for your review and rating! It means so much when Tolstoy users recommend our app as a great product! We can't wait to see the amazing Tolstoys you make!!

May 23, 2021

I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.

HOAM Candle Co.
United States
Over 1 year using the app
Tolstoy replied May 28, 2021

Thanks so much for this wonderful review! We're excited to have you as a customer. We love this idea, and we'll get to work on it :)

October 5, 2023

Just Installed & Mikaela was awesome service -- had a few questions about making it compatible on different landing pages and making it just right, she answered every question in a matter of seconds with screenshots and made the onboarding easy. Great app for all Shopify stores to humanize their brands

AleHorn
United States
16 days using the app
Tolstoy replied October 25, 2023

We're glad to hear you had a great experience with our support team. We're all about helping Shopify stores add that human touch. Thanks for the feedback! 🙌

May 25, 2021

We are still very early with Tolstoy yet I am thoroughly impressed with the service and the quality of the app. I see this being one of the main tools in our arsenal when engaging with our fans and gathering data. It is super simple and when you consider you can use this on your Shopify store, in emails with GIF, and on outside landing pages to launch new products or contests... It is really unique and exciting.

Bean Nation
United States
16 days using the app
Tolstoy replied May 25, 2021

Thank you so much for your feedback and review!! We're happy you see the value in the product. Can't wait to see the extraordinary ways you use Tolstoy!

January 22, 2023

very nice customer support, the founder replied my request quickly, would highly recommend! They app interface is also sleek and seamless!

Lumitero
Singapore
15 days using the app
Tolstoy replied January 26, 2023

Wow, thank you so much for your review! We appreciate you taking the time to leave positive feedback about the support and the app. We hope you enjoy exploring our awesome features!

February 8, 2023

Great experience with the support! Thank you Niezl! Responded within 5 minutes on e-mail and helped us make it work when we had issues.
As for the app, the interface looks great and, even though we haven't tried it much, it seems like a very powerful tool for boosting conversions!

Cleaner Hair Brush
Norway
14 days using the app
Tolstoy replied February 8, 2023

Thank you for your helpful feedback! We're delighted to hear that you are satisfied with the support we provide. We want to make sure you have the best experience with our features like widgets, embedded videos, quizzes, stories, and carousels. Thanks again for taking the time to share your thoughts with us - it really helps us make our service better.

July 27, 2021

Easy to integrate - amazingly interactive marketing tool! And very hands-on customer service! Our customers love it - so do we!

Loa Nails
Switzerland
12 days using the app
Tolstoy replied July 28, 2021

Thanks so much for your review and feedback!! We love that you and your customers are seeing value with Tolstoy!! ✨✨

January 22, 2024

Impressed with how responsive and helpful customer service has been. I was having trouble adding the app to my site but Niezl and his team helped get it set up for me. I am just getting started with the app but am confident if there are any issues they will be solved promptly.

Local Color NYC
United States
11 days using the app
Tolstoy replied January 26, 2024

We're happy to hear that you've had a positive experience with our customer service. We hope you use our video layouts and key features to the fullest!