Track123 Order Tracking Upsell

Track123 Order Tracking Upsell

Free plan available. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

January 12, 2022 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, and Spanish

Works with

Shopify Flow, Loox, Klaviyo, Omnisend, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe

All-in-one shipment and tracking page management, help you boost sales and improve work efficiency.

Track123 can automatically import your orders and update the orders' shipping information from any carrier in real time for you and your customer without any manual work. With Track123, you can easily create a multilingual tracking page and smart-triggered notification for your customer, which can help you drive more traffic to your shop, boost sales and save time from endless emails asking about the order status. You can manage and analyze your order shipments in Track123's order manager.

Track123 can automatically import your orders and update the orders' shipping information from any carrier in real time for you and your customer without any manual work. With Track123, you can easily create a multilingual tracking page and smart-triggered notification for your customer, which can help you drive more traffic to your shop, boost sales and save time from endless emails asking about the order status. You can manage and analyze your order shipments in Track123's order manager. more
  • Track order with branded tracking page, reduce customer anxiety and WISMO calls.
  • Provide dropshipping mode, hide specific keywords/carriers in tracking details.
  • Intelligent Estimated Delivery Date on your Product Page, no code needed.
  • Boost sales with personalized product recommendations.
  • Powerful analytics to get insights into carrier/tracking page performance.

Pricing

STARTER

Free

  • 100 orders/month
  • Branded tracking page
  • Automatical shipment import
  • Real-time tracking
  • Delivery notifications
  • Access to 1500+ carriers

GROWTH

$9/month

or $84/year and save 22%

$0.05 per extra order above 300

  • 300 orders/month
  • Custom order status
  • Transit time reports
  • Export tracking data
  • Google Analytics integration
  • PayPal & Stripe integration

ADVANCED

$49/month

or $468/year and save 20%

$0.05 per extra order above 2000

  • 2000 orders/month
  • All Growth features
  • Checkpoint translation
  • Estimated Delivery Date
  • Klaviyo, Omnisend integration
  • Remove Track123 Branding

ENTERPRISE

$399/month

or $3,828/year and save 20%

$0.05 per extra order above 30000

  • 30,000 orders/month
  • All Advanced features
  • Dedicated CS manager
  • Custom carrier/platform integration

STARTER

Free

  • 100 orders/month
  • Branded tracking page
  • Automatical shipment import
  • Real-time tracking
  • Delivery notifications
  • Access to 1500+ carriers

GROWTH

$9/month

or $84/year and save 22%

$0.05 per extra order above 300

  • 300 orders/month
  • Custom order status
  • Transit time reports
  • Export tracking data
  • Google Analytics integration
  • PayPal & Stripe integration

ADVANCED

$49/month

or $468/year and save 20%

$0.05 per extra order above 2000

  • 2000 orders/month
  • All Growth features
  • Checkpoint translation
  • Estimated Delivery Date
  • Klaviyo, Omnisend integration
  • Remove Track123 Branding

ENTERPRISE

$399/month

or $3,828/year and save 20%

$0.05 per extra order above 30000

  • 30,000 orders/month
  • All Advanced features
  • Dedicated CS manager
  • Custom carrier/platform integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2,035 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly order tracking features, supporting multiple shipping carriers and real-time updates. It allows customization of the tracking page to match store branding and provides detailed analytics for understanding customer behavior. The app also highlights upselling opportunities. Merchants commend the responsive and knowledgeable customer support team. The setup process is simple, and a free version is available, making it suitable for beginners and startups.

February 9, 2023

The 123 Track app is a fantastic tool for any store looking to streamline their inventory management. I have been using this app for several months now, and I have been thoroughly impressed with its performance and features. The app is incredibly easy to use, and it has made keeping track of my store's stock levels a breeze.

One of the best things about the 123 Track app is its ability to provide real-time updates on my inventory levels. This has allowed me to quickly identify when I need to order more of a particular product, without having to manually check my stock levels. The app also has a robust reporting system, which gives me access to valuable insights and data that I can use to make informed business decisions.

Another great feature of the 123 Track app is its integration with my store's Point of Sale system. This has made it even easier for me to keep track of my inventory, as all sales data is automatically updated in the app.

Overall, I would highly recommend the 123 Track app to anyone looking for a great app for their store. It is an amazing tool that has made my life so much easier. Whether you are a small business owner or a large corporation, the 123 Track app is definitely worth checking out.

Sophie of Naples
Canada
5 months using the app
Edited June 21, 2023

UPDATE:
The issue has been resolved now and everything works as expected. Alex reached out to me and after I installed the app again, the issue is gone. I must say the experience with customer service has been improved as well and five stars are well-deserved!

INITIAL REVIEW:
I couldn't get my tracking page to be translated, although I did set everything up properly. When I messaged the support to see where the problem is, I didn't receive the response until the next day, and when I replied within 30 minutes, they were already offline. I get the lack of staff (probably), but the customers shouldn't wait that long to get an answer while they have an issue on their website.

Other than that, the app worked good for me, but the missing translation and lack of customer service was a dealbreaker for me. If you don't have multiple languages on your store, I think this app is a great solution.

Bull Terrier World
United States
1 day using the app
Track123 replied June 21, 2023

Hi,

We sincerely apologize for the delay in our response. We are experiencing a high volume of inquiries, which led to the delay in addressing your concerns promptly.

Regarding the translation issue you encountered with the tracking page, we would like to assure you that Track123 can be customized to support multiple languages to cater to your multilingual store. We would like to assure you that we take this matter seriously, and we are committed to investigating the reason behind the untimely translation.

I have reached out to you to gather more information. Could you please respond to my message so that we can address the matter promptly and provide a resolution?

Looking forward to your reply.

Best regards,
Alex

August 4, 2023

The Track123 app is a life changing tool that you should absolutely integrate into your store if you are looking to keep track of your inventory and also if you are looking to provide your customers with real time tracking. As an online business owner it has always been difficult to provide my customers with real time tracking that shows the status of their delivery but with Track123, my life has been easy. The app is very easy to use with a simple and beautiful user interface. with this app, you don't have to worry about manually input order information because it is integrated seamlessly into your store. so i high recommend all online business owners to get Track123 integrated in their stores.

Suc - Car
South Africa
About 11 hours using the app

About this app

Launched

January 12, 2022 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, and Spanish

Works with

Shopify Flow, Loox, Klaviyo, Omnisend, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe

Built by Track123

About Track123

4.9 average rating

1 year building apps for the Shopify App Store

Support

Send a message

support@track123.com

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