Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,900)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking updates that reduce customer inquiries about order statuses, saving time and enhancing transparency. It supports a wide range of carriers and features a customizable tracking page that fits various store themes. Key features include a user-friendly interface, push notifications, and a 3D visual tracking experience in some versions. The integration with Shopify is seamless, and the customer support is noted for being responsive and helpful. Available in both free and paid versions, it effectively decreases direct customer contacts regarding order statuses, improving the post-purchase customer experience and contributing to customer satisfaction and retention.
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I would recommend this app to others because It has helped built trust with my customers. Other than that it is a cool app to use that is easy to set up with the help of customer support. (The only issue is that customer support sometimes takes up to 15 minutes to respond)
Overall its great app, but, it needs a lot of updates. Automatic system of tracking the orders isn't so accurate. I need to check every single order manually and update the courier tracking number that sometimes can be changed in the courier system even after order was sent. Some orders aren't syncing and still show In transit or Tracking added status even though they are delivered. Missing couriers in app list, for example FastHorse for Australia. Customer support isn't the most polite, they respond late and sometimes doesn't respond at all. For the last 3 messages I sent few weeks ago they didn't respond. Don't think they care so much about serving you as a business.
Does the job nicely. Too much plans and costs
ٍvery
It’s okay
Muy útil para agilizar los seguimientos
easy to use
Die App ist gut, aber hat einmal eine falsche Lieferadresse angezeigt und man muss sich beim Support melden um das Wasserzeichen entfernen zu lassen
They should create a system where different dropshipping websites show their curriers so it’s easier to find out which currier u should choose
The app was great and now it just stopped working.
When i go on the app it doesn't load so i deleted it and now im trying to install it again, but for some reason i cant
Hi,
This is Alex from the Track123 support team.
We sincerely apologize for the experience you had
You mentioned that you failed to install the app. After testing the app can be installed. Would you mind installing the app again when you are free? Please be assured we are actively working on your concern, contact us by email if you need any help, we'd love to help you.
Take care and wish you and your business all the best:)
Best regards,
Track123 Support