Reviews (4,306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective order tracking system, noting a decrease in customer inquiries due to real-time updates and increased transparency. It supports numerous carriers, features a customizable tracking page, and automatically detects carriers, enhancing the e-commerce experience with its user-friendly interface and seamless Shopify integration. The support team is praised for their responsiveness and helpfulness, with a free version available for new or smaller businesses.
Refine
-
By rating
The app works good but I've been told to leave a review so I can remove the branding.. That's not so nice, that's why the 3 stars. I would leave either way and a better one tbh...
Pretty good so far.
ٍvery
very good
Overall its great app, but, it needs a lot of updates. Automatic system of tracking the orders isn't so accurate. I need to check every single order manually and update the courier tracking number that sometimes can be changed in the courier system even after order was sent. Some orders aren't syncing and still show In transit or Tracking added status even though they are delivered. Missing couriers in app list, for example FastHorse for Australia. Customer support isn't the most polite, they respond late and sometimes doesn't respond at all. For the last 3 messages I sent few weeks ago they didn't respond. Don't think they care so much about serving you as a business.
I would recommend this app to others because It has helped built trust with my customers. Other than that it is a cool app to use that is easy to set up with the help of customer support. (The only issue is that customer support sometimes takes up to 15 minutes to respond)
Does the job nicely. Too much plans and costs
Muy útil para agilizar los seguimientos
It’s okay
Die App ist gut, aber hat einmal eine falsche Lieferadresse angezeigt und man muss sich beim Support melden um das Wasserzeichen entfernen zu lassen