Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time order tracking updates and customizable interface. They value the automatic notifications that reduce customer inquiries and the detailed analytics provided. The app's responsive customer support is also praised. However, some merchants have concerns about the new per-order pricing plan.

November 19, 2023

I have been using the Track123 app for a few weeks now, and I must say that it has exceeded my expectations in terms of features, performance, and user-friendliness. The setup process was straightforward, and I was able to get it up and running in no time. The app provides top-notch order tracking solutions, and I highly recommend it to other merchants.

The app’s customizable tracking page allows for brand consistency, while the detailed analytics provide insights into customer behavior and revenue. The app seamlessly integrates with multiple shipping carriers, and the real-time updates keep customers informed about their order status. The app’s responsive customer support is also noteworthy.

Overall, I am very satisfied with the Track123 app and would highly recommend it to other Shopify merchants.

About 1 month using the app
November 7, 2023

I've been using Track123 Order Tracker for a while now, and it has truly transformed the way I manage shipments and interact with my customers on my Shopify store. This app is a game-changer, and I can't recommend it enough.

Effortless Tracking Pages: Creating tracking pages has never been easier. The app simplifies the process and makes it a breeze to set up tracking pages for my customers. It's a significant value addition for any e-commerce business.

Carrier Performance Analytics: The shipment analytics dashboard is a lifesaver. It allows me to stay on top of carrier performance, helping me make informed decisions about which carriers to work with. It's all about delivering the best service to my customers.

Customer Communication: Shipment notifications have become a vital part of our customer experience. Track123 helps me reduce customer anxiety and build anticipation by keeping customers informed at every step of their order's journey. Happy customers are repeat customers!

Boosting Revenue: The product recommendations feature is fantastic for driving additional revenue. Cross-selling is a breeze, and it has significantly increased our sales. It's like having a salesperson working around the clock.

Dropshipping Mode: The ability to hide the Chinese origin of products is a thoughtful addition. It provides flexibility for my business while ensuring transparency with customers.

Extensive Courier Support: With support for over 1,200 couriers and counting, I've never had to worry about compatibility. No matter which carrier I choose, Track123 can handle it.

In summary, Track123 Order Tracker is a must-have for any Shopify store owner looking to improve their shipment tracking, customer communication, and ultimately, their bottom line. It's user-friendly, feature-rich, and backed by great customer support. Give it a try, and you won't be disappointed!

NexxGen Technologies
16 days using the app
September 26, 2023

Hey there fellow Shopify seller! I wanted to share my experience with Track123 – it's been a real game-changer for my store. If you're looking to step up your customer service game, this app is a lifesaver.

First off, it's super user-friendly. Your customers won't have any trouble navigating it, and that's a big plus for keeping them happy.

But here's the real magic: real-time notifications. They've cut down on customer questions and support requests for me big time. Plus, the app gives accurate delivery estimates, so customers know when to expect their orders.

Security is a big deal, and Track123 takes it seriously. Your customers' info is safe and sound.

So, if you want to boost customer satisfaction and keep them coming back, give Track123 a shot. It's been a winner for me!

About 1 month using the app
October 31, 2023

It takes a little while to give the actual location on an order but then it looks good, the app is free, which is great.

About 2 months using the app
November 10, 2023

Tracking123 is a fantastic app! I highly recommend it to anyone in need of a reliable and efficient tracking solution. Well done to the team behind Tracking123 for creating such a fantastic app!

Flippin´ Shop
5 months using the app
September 12, 2023

Track 123 stands out as a straightforward and effective order tracking application, offering a user-friendly platform to monitor your online purchases. With its sleek and intuitive design, users can effortlessly input their orders by either entering the tracking number or scanning the barcode. The app then seamlessly keeps you informed of your package's status as it progresses through the shipping process. What sets Track 123 apart is its handy push notification feature, ensuring you're promptly notified of any delivery updates. Although there are alternative order tracking apps available, Track 123 excels in its simplicity and efficient.

Naughty Squad
United Kingdom
29 days using the app
October 20, 2023

The app is free which is great. It works too so cannot fault it. Not had any problems as of yet. Easy for customers to access also. Thank you.

United Kingdom
28 days using the app
September 12, 2023

I can't express how thrilled I am with the Track123 Order Taking Upsell app integrated into our online store. It has truly transformed the order tracking experience for our customers and added immense value to our business. Here's why I believe it deserves a full 5-star rating: user-friendly interface, real-time tracking, customisation options, mobile-friendly, customer support, reduced customer inquiries, and reliability.

Click to Pay
South Africa
About 1 month using the app
August 15, 2023

I had an amazing experience with the Track123 app and its team! When I reached out to them to remove the branding from the app, they responded promptly and assured me that they would take care of it ASAP.

Overall, Track123 has proven to be a reliable and user-friendly order tracking app with outstanding customer support. If you're looking for a hassle-free solution to manage your order tracking, I highly recommend giving Track123 a try. Kudos to the team for a job well done!

Thank you, Track123, for making my order tracking process smoother and for your excellent service! Keep up the fantastic work!

Celestial Jewels
4 months using the app
October 16, 2023

Track123 is a great addition to make my store more professional! I highly recommend using this and your customers will thank you

United States
About 1 month using the app