Reviews (2,900)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking and user-friendly interface. They appreciate the real-time order tracking, robust analytics dashboard, customizable tracking pages, and dropshipping mode. The seamless integration and professional look are praised for enhancing store workflow and appearance. The free version is valued for its functionality, particularly for beginners. Many commend the responsive customer support and easy installation and setup.

May 29, 2024

Great app, looks good and is great to work with! I can only recommend it! :)

Wearship-Apparel
Germany
June 13, 2024

I am writing this review with immense frustration and disappointment regarding the Track123 app. Recently, without any prior warning, they have drastically increased the price of our plan. This sudden and unreasonable price hike is absolutely unbearable for us.

It is unacceptable how they have taken such a step without considering the impact on their loyal customers. This shows a complete lack of respect and transparency from the company's side. As a long-time user, I feel utterly betrayed and taken advantage of.

Due to this unprofessional and inconsiderate action, I have lost all trust in their services. I can no longer recommend Track123 to anyone. The way they handle their pricing and customer relations is simply appalling.

Save your money and look for alternatives. I, for one, will be discontinuing my use of Track123 and advising others to do the same. This kind of treatment is not something any customer should have to endure.

Avoid at all costs!

Sowears
United States
Almost 2 years using the app
Track123 replied June 14, 2024

Hi,

we understand that you have been using track123 for a long time, and we appreciate your support. We are aware of the economic situation in Pakistan, which is why we initially offered you discount for a short term. it is reasonable for the discount to expire and for the pricing to return to the regular rate. We have not suddenly increased the price; Both of us are expected to adhere to contractual agreements.

Nonetheless, we are willing to refund you a portion of the amount . We believe this demonstrates our utmost sincerity in wanting to cooperate with you. We understand the importance of cost control for businesses and welcome any feedback on track123. However, we do not accept negative reviews as a means to extort discounts. We appreciate your understanding and hope track123 still can bring value for you.

Best regards,
Alex

April 24, 2024

Amazing tracking app. Looking forward to continue with it

CrusiveBay
Netherlands
June 6, 2024

Great experience, I love that it makes it easy for my customers to track their package.

DNA THREADS
United States
10 months using the app
May 30, 2024

I've been using this app for several months and I enjoy it so far. I love that it integrates seamlessly with my branding and template plus all the customization options. I also enjoy how detailed the information is for the customer. Super clean and easy to use.

Address Oasis
United States
11 months using the app
May 23, 2024

We have been using it for a year now and it's working really well. Very happy with it!

QvikLink - NUTIKAD LAHENDUSED
Estonia
9 months using the app
June 1, 2024

They are actually awesome! And the support team is amazing!

Zyroon
Spain
8 months using the app
June 4, 2024

Easy to use - customisable too! Great for customers to track their parcels.

Bijoux Pieces
United Kingdom
7 months using the app
June 9, 2024

I recently used the Track 123 tracking package, and I am thoroughly impressed with its performance. The user interface is intuitive and straightforward, making it incredibly easy to track items. Whether you're tracking a single package or managing multiple shipments, the system handles it all seamlessly.This is best app, I highly recommend.

Super-neo
United States
6 months using the app
June 12, 2024

Top Support, einfach einzurichten, super Ansicht . . . I LOVE IT!

PALUMA
Switzerland
6 months using the app