Reviews (4,226)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

December 7, 2024

I've been using this tracking app for my store, and it's been a game-changer! It seamlessly integrates with my Shopify store, providing my customers with real-time tracking updates. The user interface is simple and intuitive, making it easy to manage orders and track shipments. The best part is that it improves customer satisfaction by keeping them informed every step of the way. Highly recommend it to any store owner looking for an efficient tracking solution!

Uniqsy
United Kingdom
9 months using the app
November 30, 2024

Track123 is an absolute game-changer for anyone who frequently shops online or runs an e-commerce store. The app is incredibly user-friendly and allows you to track multiple shipments in real-time across a wide variety of carriers worldwide. I love how it automatically detects the carrier based on the tracking number—no more guessing games!

What truly stands out is the clean and intuitive interface. It’s easy to add tracking numbers, and the notifications are spot-on, keeping you updated every step of the way. The ability to track multiple shipments in one place has saved me so much time and hassle.

As a business owner, this app has been invaluable for providing proactive updates to my customers. They appreciate the transparency, and it has helped me build trust in my brand.

Whether you're tracking a personal package or managing logistics for your business, Track123 is the ultimate tool to simplify and streamline the process. Highly recommended!

Zephyr
Saudi Arabia
10 months using the app
November 25, 2024

Track123 is honestly such a solid app for tracking orders. It’s super easy to use, and I love how it keeps everything in one place. The real-time updates and push notifications are a game-changer—you always know exactly where your stuff is. Plus, the custom tracking page is such a nice touch. If you’re looking for a simple and reliable way to track your packages, I’d definitely recommend giving it a try!

Wear Prosper
United States
5 months using the app
December 10, 2024

Always had a good experience tracking shipments, system updates very quickly.

The UI is very fun to use. kind of gives you that "opened a new iPhone" feeling, very smooth, very efficient.

Paws 'n Dreams
Australia
4 months using the app
December 6, 2024

Great app! Has all the features you need to get started. Could use more customization with the Product Tabs though

VenQuest
United States
6 months using the app
November 27, 2024

I definitely recommend using Track123! It is so easy to use and super convenient all the while being extremely functional!

HealthifyMoringa
Australia
About 1 year using the app
December 15, 2024

Highly recommend this app for anyone who wants to add tracking to their Shopify store and very good customer service .

KAEHELI ENSEMBLE™
United States
About 1 year using the app
November 30, 2024

Great app for e-commerce! It lets my customers track orders easily, reducing support requests. Clean interface, real-time updates, and works with multiple carriers. Highly recommend for a smoother customer experience!

Luxe Vision
United Kingdom
8 months using the app
November 16, 2024

It's just so better to use !!! Makes your website tracking feature feel so premium with free also it give 50 orders per month for free that is more than enough for small scale business and the prices for higher volumes are also so reasonable ✅ gonna use it as a permanent solution for tracking page solution!! Thanks Track 123 and it's not a paid review as i only review selectable apps and services that actually can help someone....

Changed Era
India
About 1 month using the app
October 24, 2024

Track123 is an excellent order tracking application that's user-friendly and perfect for anyone in need of a tracking solution. It offers a variety of features that simplify package tracking, such as real-time updates, push notifications, and a personalized tracking page. I highly recommend it!

PuppyJoyful
United States
6 months using the app