Reviews (4,375)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, enhancing customer satisfaction and trust. It features a user-friendly interface, supports numerous carriers, and offers real-time updates and customizable tracking pages. Merchants appreciate the seamless Shopify integration, responsive support, and valuable logistics analytics. The app also includes a free plan suitable for new or small businesses, making it scalable with business growth.

January 31, 2025

We have been using this app, it is fantastic. You can create own tracking page easily.

Verthara
United Kingdom
2 months using the app
January 31, 2025

Track 123 has been the perfect addition to my Shopify store. Has been a great and useful product so far. The application has been very user friendly. The customer service has also been great as their team got back to my emails within one business day. I will continue using Track 123 and I highly recommend!!

Vantella
United States
5 days using the app
February 24, 2025

We’re so happy we made the switch to Track123. It has a much more aesthetically pleasing interface and it’s easy for our customers to use. The back end was super simple to set up and customer support is friendly and helpful.

ALIGN
United States
23 days using the app
December 8, 2024

Track123 is by far the best tracking service I’ve used! The user-friendly interface makes it incredibly easy to track packages in real-time, and the updates are always timely and accurate. I appreciate the level of detail provided, which gives me peace of mind knowing where my items are at every step of the journey. The customer service is also top-notch—responsive and helpful. I highly recommend ...

COSMIXIS
Bulgaria
3 months using the app
February 26, 2025

got everything I need, and great customer service

OpulentRevive
United States
Over 1 year using the app
November 29, 2024

Great Tracking App for My Store!

I’ve been using this tracking app for my clothing store, and it’s been a game-changer! It’s incredibly easy to set up for your store, and the interface is super user-friendly. Once it's up and running, customers love being able to track their orders in real-time and know exactly when to expect their items. It’s definitely improved the shopping experience for my ...

niora-USA
United States
3 months using the app
November 25, 2024

Track123 is honestly such a solid app for tracking orders. It’s super easy to use, and I love how it keeps everything in one place. The real-time updates and push notifications are a game-changer—you always know exactly where your stuff is. Plus, the custom tracking page is such a nice touch. If you’re looking for a simple and reliable way to track your packages, I’d definitely recommend giving ...

Wear Prosper
United States
5 months using the app
January 30, 2025

The Track123 team always finds a solution to the problems I have had, thanks to Salma's professionalism, always positive and ready to help, I recommend them with both hands.

Gonsey
Norway
4 months using the app
January 9, 2025

Very easy to setup and use. Our customers love how comprehensive it is and how easy it is to stay informed right through our website. Highly recommended!

RekordIt
United States
2 months using the app
February 22, 2025

Track123 has been really in helping my customers track their orders!

Its simple, effective, and neat.

100% recommend!

Tauva
United States
3 months using the app