Reviews (4,374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, enhancing customer satisfaction and trust. It features a user-friendly interface, supports numerous carriers, and offers real-time updates and customizable tracking pages. Merchants appreciate the seamless Shopify integration, responsive support, and valuable logistics analytics. The app also includes a free plan suitable for new or small businesses, making it scalable with business growth.

January 31, 2025

Track 123 has been the perfect addition to my Shopify store. Has been a great and useful product so far. The application has been very user friendly. The customer service has also been great as their team got back to my emails within one business day. I will continue using Track 123 and I highly recommend!!

Vantella
United States
5 days using the app
December 8, 2024

Track123 is by far the best tracking service I’ve used! The user-friendly interface makes it incredibly easy to track packages in real-time, and the updates are always timely and accurate. I appreciate the level of detail provided, which gives me peace of mind knowing where my items are at every step of the journey. The customer service is also top-notch—responsive and helpful. I highly recommend Track123 to anyone who needs reliable package tracking. It truly stands out as the best in the industry!

COSMIXIS
Bulgaria
3 months using the app
February 24, 2025

We’re so happy we made the switch to Track123. It has a much more aesthetically pleasing interface and it’s easy for our customers to use. The back end was super simple to set up and customer support is friendly and helpful.

ALIGN
United States
23 days using the app
November 25, 2024

Track123 is honestly such a solid app for tracking orders. It’s super easy to use, and I love how it keeps everything in one place. The real-time updates and push notifications are a game-changer—you always know exactly where your stuff is. Plus, the custom tracking page is such a nice touch. If you’re looking for a simple and reliable way to track your packages, I’d definitely recommend giving it a try!

Wear Prosper
United States
5 months using the app
November 27, 2024

I definitely recommend using Track123! It is so easy to use and super convenient all the while being extremely functional!

HealthifyMoringa
Australia
About 1 year using the app
January 30, 2025

The Track123 team always finds a solution to the problems I have had, thanks to Salma's professionalism, always positive and ready to help, I recommend them with both hands.

Gonsey
Norway
4 months using the app
November 30, 2024

Great app for e-commerce! It lets my customers track orders easily, reducing support requests. Clean interface, real-time updates, and works with multiple carriers. Highly recommend for a smoother customer experience!

Luxe Vision
United Kingdom
8 months using the app
January 9, 2025

Very easy to setup and use. Our customers love how comprehensive it is and how easy it is to stay informed right through our website. Highly recommended!

RekordIt
United States
2 months using the app
February 22, 2025

Track123 has been really in helping my customers track their orders!

Its simple, effective, and neat.

100% recommend!

Tauva
United States
3 months using the app
December 3, 2024

Great app to use, I have 4 stores, and use this on all of them, makes it so easy for the customer to track their orders

Creator Merch
United Kingdom
Over 1 year using the app