Reviews (4,374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, enhancing customer satisfaction and trust. It features a user-friendly interface, supports numerous carriers, and offers real-time updates and customizable tracking pages. Merchants appreciate the seamless Shopify integration, responsive support, and valuable logistics analytics. The app also includes a free plan suitable for new or small businesses, making it scalable with business growth.

December 21, 2024

Track123 has been an absolute blessing in my life! Their service is not just reliable but also filled with a sense of care that truly makes you feel valued as a customer. From the ease of tracking packages to the helpful updates, every step of the process reflects their dedication to excellence.

What stands out most is their thoughtful approach—it's like they understand how much your package means to you and go the extra mile to ensure it arrives safely and on time. Whether it's for a heartfelt gift or an important delivery, Track123 ensures peace of mind every step of the way.

Thank you, Track123, for your wonderful service. Your team embodies reliability, kindness, and a genuine commitment to customer satisfaction. It’s a joy to use your platform, and I wholeheartedly recommend it to anyone seeking a trustworthy tracking solution. Keep spreading positivity and excellence!

Dvine Whispers
United States
6 months using the app
December 31, 2024

It's very important to have a tracking page for customers to be able to use and Track123 was all I needed to set it up. Very east to set up, use and customize as well based on your needs! Highly recommend using this app.

Varnélle
United States
4 months using the app
February 25, 2025

Very good app especially for those starting newly. Only thing I would like is more options and customizations. We will be sticking with them until we scale, and then upgrading our plan so we can unlock more customizations!

Aleph
United States
6 months using the app
December 10, 2024

Always had a good experience tracking shipments, system updates very quickly.

The UI is very fun to use. kind of gives you that "opened a new iPhone" feeling, very smooth, very efficient.

Paws 'n Dreams
Australia
6 months using the app
January 2, 2025

Fantastic app. Easy for my customers to track their order on my website without them needing to contact me.

HAMR Pickleball
Australia
10 months using the app
January 2, 2025

Honestly, Track123 is super intuitive and a great resource for our growing brand! The free plan is great for small businesses, but we plan to switch to the super-affordable growth plan soon.

Liola
United States
9 months using the app
December 15, 2024

Highly recommend this app for anyone who wants to add tracking to their Shopify store and very good customer service .

KAEHELI ENSEMBLE™
United States
About 1 year using the app
December 28, 2024

Track123 is a reliable platform designed to simplify package tracking. The app provides an intuitive interface that allows users to easily track their shipments across multiple carriers. Its fast page loading and real-time updates ensure you stay informed about your package's status. With a clean and user-friendly design, the platform prioritizes efficiency, making it an essential tool for online shoppers and businesses. Whether you're monitoring one package or multiple shipments, Track123 delivers a seamless tracking experience.

Elysian Enterprises
United States
23 days using the app
December 6, 2024

Great app! Has all the features you need to get started. Could use more customization with the Product Tabs though

VenQuest
United States
6 months using the app
January 31, 2025

We have been using this app, it is fantastic. You can create own tracking page easily.

Verthara
United Kingdom
2 months using the app