Reviews (4,374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, enhancing customer satisfaction and trust. It features a user-friendly interface, supports numerous carriers, and offers real-time updates and customizable tracking pages. Merchants appreciate the seamless Shopify integration, responsive support, and valuable logistics analytics. The app also includes a free plan suitable for new or small businesses, making it scalable with business growth.

December 14, 2024

Great app, i'd say must have for your store plus really great Support. Salma was really kind and solved an issue i had in minutes. Highly recommend !

Aven London
United Kingdom
2 months using the app
January 22, 2025

Great app with a lot of features. It's more than just a tracking app

US Cleaning Tools
United States
10 months using the app
January 28, 2025

very impressive app it really work nice and contribute with my business
and very thankful

Home organiz
Canada
8 months using the app
January 31, 2025

Very helpful support team, very quick to repsond and guide you to set up the app.

Giftology London
United Kingdom
About 1 year using the app
December 21, 2024

The app works good but I've been told to leave a review so I can remove the branding.. That's not so nice, that's why the 3 stars. I would leave either way and a better one tbh...

MyNakama
Greece
6 months using the app
December 5, 2024

From the get-go, Track123 has proven to be an indispensable asset to our Shopify store. The app's seamless integration allowed us to start tracking our shipments instantly, providing our customers with real-time updates that they greatly appreciate. What truly sets Track123 apart is their phenomenal customer service and technical support.

Whenever we encountered an issue or had a question, their support team was just a chat away. They were not only quick to respond but also extremely knowledgeable and patient, ensuring that any problem was resolved promptly. Their proactive approach in ensuring compatibility with our store's theme and specific needs was impressive.

The dashboard is user-friendly and provides all the necessary information at a glance, which simplifies our operations significantly. The reliability of the tracking updates has also enhanced our customer's trust in our delivery process.

I highly recommend Track123 to any Shopify store owner looking for a robust and reliable tracking solution backed by a support team that truly cares about your success. Thanks, Track123, for elevating our customer's experience and making our workflow much smoother!

MaxFuel
United States
12 days using the app
January 29, 2025

I highly recommend this app if your source your product from Ali express

ExtendProStore
Canada
11 months using the app
December 3, 2024

It does exactly what it claims to do. Makes customers experience tracking shipping very easy. Would highly recommend to any online store.

Ferrican
United States
About 2 months using the app
February 11, 2025

Great experience so far, We love the App for our business

Klickgoods
Canada
5 months using the app
January 6, 2025

International Sport Shop loves this company and their customer support. Thanks for all the help setting our product tracking up :)

International Sport Shop
United States
3 months using the app