Reviews (4,375)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, enhancing customer satisfaction and trust. It features a user-friendly interface, supports numerous carriers, and offers real-time updates and customizable tracking pages. Merchants appreciate the seamless Shopify integration, responsive support, and valuable logistics analytics. The app also includes a free plan suitable for new or small businesses, making it scalable with business growth.

November 27, 2024

I definitely recommend using Track123! It is so easy to use and super convenient all the while being extremely functional!

HealthifyMoringa
Australia
About 1 year using the app
November 30, 2024

Great app for e-commerce! It lets my customers track orders easily, reducing support requests. Clean interface, real-time updates, and works with multiple carriers. Highly recommend for a smoother customer experience!

Luxe Vision
United Kingdom
8 months using the app
December 3, 2024

Great app to use, I have 4 stores, and use this on all of them, makes it so easy for the customer to track their orders

Creator Merch
United Kingdom
Over 1 year using the app
December 14, 2024

Great app, i'd say must have for your store plus really great Support. Salma was really kind and solved an issue i had in minutes. Highly recommend !

Aven London
United Kingdom
2 months using the app
January 22, 2025

Great app with a lot of features. It's more than just a tracking app

US Cleaning Tools
United States
10 months using the app
January 28, 2025

very impressive app it really work nice and contribute with my business
and very thankful

Home organiz
Canada
8 months using the app
January 31, 2025

Very helpful support team, very quick to repsond and guide you to set up the app.

Giftology London
United Kingdom
About 1 year using the app
January 29, 2025

I highly recommend this app if your source your product from Ali express

ExtendProStore
Canada
11 months using the app
December 21, 2024

The app works good but I've been told to leave a review so I can remove the branding.. That's not so nice, that's why the 3 stars. I would leave either way and a better one tbh...

MyNakama
Greece
6 months using the app
December 5, 2024

From the get-go, Track123 has proven to be an indispensable asset to our Shopify store. The app's seamless integration allowed us to start tracking our shipments instantly, providing our customers with real-time updates that they greatly appreciate. What truly sets Track123 apart is their phenomenal customer service and technical support.

Whenever we encountered an issue or had a question, their ...

MaxFuel
United States
12 days using the app