Track123 Order Tracking , 2,693 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simplified order tracking and real-time updates, supporting over 1,200 couriers. They value the robust analytics dashboard for insights into order trends and customer behavior. The app's upsell capabilities within the tracking process and customization of tracking pages are also praised. Many find the customer support responsive and helpful. The app offers a free version for beginners and an affordable paid version with additional features.
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Automates my shipping tracking for customers and has a professional look to it. Works perfect.
Track123 is a easy way to add order tracking to your shopify store; It's simple and easy to set-up.
For that it offers a free version, it's a really good app to use one every store
Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!
Hi,
We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is extremely important to us, and we sincerely apologize for any inconvenience caused.
We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.
We have also conducted additional training for our support team to ensure that they can address customer inquiries and concerns in a timely and efficient manner.
We value your continued support and thank you for bringing these matters to our attention. If you have any further questions or require assistance, please don't hesitate to contact us.
Thank you for your patience and understanding.
Best regards,
Track123
I used multiple apps but this was the one I needed. I was looking for an app that works with Shopify native emails. Thanks
Such a great app to use. I have it on my website and was easy to install. Very happy and would recommend.
The perfect app for tracking your customers orders, easy installation on website, fast and easy setting management, and has cool design that integrates perfectly to shopify store!!! I Recommend this app!!!
The best service I have ever had.
They helps you in any issue
very happy to have installed this app
Waiting on the branding to get removed but good customer service and response time.
Track123 makes tracking orders extremely easy for customers and sellers. Extremely friendly support team, very valuable platform, and simple and accurate tracking information. 10/10, would absolutely recommend!