Track123 Order Tracking 3D

Track123 Order Tracking 3D

Reviews (3,941)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking updates that reduce customer inquiries about order statuses, saving time and enhancing transparency. It supports a wide range of carriers and features a customizable tracking page that fits various store themes. Key features include a user-friendly interface, push notifications, and a 3D visual tracking experience in some versions. The integration with Shopify is seamless, and the customer support is noted for being responsive and helpful. Available in both free and paid versions, it effectively decreases direct customer contacts regarding order statuses, improving the post-purchase customer experience and contributing to customer satisfaction and retention.

Edited June 15, 2023

Usefull app, better then others tracking apps, only few apps allow you to do what Track123 allows you to do.

Viking Aura
Italy
18 days using the app
January 25, 2023

Súper fácil de usar y con todos los recursos necesarios para que des un genial página de seguimiento en tienda de Shopify.

WMSENSE
Peru
18 days using the app
March 13, 2023

The best thing about this app is it for free and easy to use, with perfect styles. And if you had any sort of problem u can just ask the support team and they will help you out!

jowedoly
Türkiye
17 days using the app
June 15, 2023

Track123 is an incredible app! Efficient, user-friendly, and indispensable for tracking orders. Highly recommend!

FrameFocus
Norway
16 days using the app
April 14, 2023

Geweldige applicatie om je orders te laten volgen voor je klanten. Ook het design ziet er fantastisch uit! :)

Sit & Surf
Netherlands
14 days using the app
Edited April 11, 2023

The features are still very good, but the Contact support button & Start live chat button still doesn't work. How can I easily contact you?

Thanks for your reply.
Sorry, I have checked several email addresses and haven't received any emails about Track123. Could you send me another email?

Micas
Hong Kong SAR
13 days using the app
Track123 replied March 30, 2023

Hi,
Thank you for your feedback regarding your experience with our app. We apologize for any inconvenience caused by the Contact Support and Start Live Chat buttons not working.

We want to assure you that we are always here to help you and provide support whenever you need it. In response to your concern, we have reached out to you via email to assist you further. Please check your inbox for our message.

Thank you for choosing our app, We look forward to continuing to provide you with the best possible experience using our app.

Best regards,
Track123 support

update: Hi, I sent the email to this address official@sxxxxxxs.com, I have sent another email again:)

May 25, 2023

Buena experiencia, muy facil de usar y configurar y la pagina predeterminada muy bonita, pero la asistencia al ciente podria mejorar.

Planeta Eco 🌍🍂
Spain
3 days using the app
July 5, 2023

Diese App ist wirklich Nützlich! Man kann sie leicht bedienen, sieht gut aus und gibt den Kunden die nötige i
Information über die Lieferung.

Twins Baby Shop
Germany
2 days using the app
June 10, 2023

This is an amazing app for helping your customers track their order, very easy to track hassle free and simple

Petify World
Australia
2 days using the app
February 9, 2023

Track123 provides a service that makes tracking your customers packages super easy. The app that is added to your store comes with a lot of customizability to allow you (the user) to adjust what the tracker looks like on your site.

Level Five Beauty
United States
2 days using the app