Reviews (4,308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking system, noting a decrease in customer inquiries due to real-time updates and increased transparency. It supports numerous carriers, features a customizable tracking page, and automatically detects carriers, enhancing the e-commerce experience with its user-friendly interface and seamless Shopify integration. The support team is praised for their responsiveness and helpfulness, with a free version available for new or smaller businesses.
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easy to use
They should create a system where different dropshipping websites show their curriers so it’s easier to find out which currier u should choose
The app was great and now it just stopped working.
When i go on the app it doesn't load so i deleted it and now im trying to install it again, but for some reason i cant
Hi,
This is Alex from the Track123 support team.
We sincerely apologize for the experience you had
You mentioned that you failed to install the app. After testing the app can be installed. Would you mind installing the app again when you are free? Please be assured we are actively working on your concern, contact us by email if you need any help, we'd love to help you.
Take care and wish you and your business all the best:)
Best regards,
Track123 Support
The app is ok, easy to use, and free. It tracks about 300 carriers worldwide. However, it does not track the UK-based DX Secure tracking numbers. When you ship your order via DX Secure in the UK, the app tracks it as DHL or Chinese cargo shipping. I requested to add DX Secure to the app carrier lists but the developer could not add it. Therefore, I have to remove it from my store.
Thank you for your review, we reconsidered your request and will add support for DX soon, this may take a week, I will let you know when we add support for DX.