Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking updates that reduce customer inquiries about order statuses, saving time and enhancing transparency. It supports a wide range of carriers and features a customizable tracking page that fits various store themes. Key features include a user-friendly interface, push notifications, and a 3D visual tracking experience in some versions. The integration with Shopify is seamless, and the customer support is noted for being responsive and helpful. Available in both free and paid versions, it effectively decreases direct customer contacts regarding order statuses, improving the post-purchase customer experience and contributing to customer satisfaction and retention.
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The app is ok, easy to use, and free. It tracks about 300 carriers worldwide. However, it does not track the UK-based DX Secure tracking numbers. When you ship your order via DX Secure in the UK, the app tracks it as DHL or Chinese cargo shipping. I requested to add DX Secure to the app carrier lists but the developer could not add it. Therefore, I have to remove it from my store.
Thank you for your review, we reconsidered your request and will add support for DX soon, this may take a week, I will let you know when we add support for DX.