Track123 Order Tracking 3D

Track123 Order Tracking 3D

Reviews (3,969)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking updates that reduce customer inquiries about order statuses, saving time and enhancing transparency. It supports a wide range of carriers and features a customizable tracking page that fits various store themes. Key features include a user-friendly interface, push notifications, and a 3D visual tracking experience in some versions. The integration with Shopify is seamless, and the customer support is noted for being responsive and helpful. Available in both free and paid versions, it effectively decreases direct customer contacts regarding order statuses, improving the post-purchase customer experience and contributing to customer satisfaction and retention.

August 15, 2023

Great experience, and great chat support helped me a lot on my shopify shop so customers can track their shipments.

EcoTreeGlow
Mexico
About 2 months using the app
June 12, 2023

Buena atención, el programa eficiente y cumple con las expectativas previas que tenia, ideal para cualquier negocio

QuickDrop
Spain
About 2 months using the app
February 27, 2023

Very nice experience and super cool customer service! Glad that i downloaded the app and will 100% vouche for their service.

Helveticgifts
Switzerland
About 2 months using the app
January 23, 2023

Great app help me to do my tracking order page quickly thanks .
Also the upsell is great, tracking order page is very nice

AlvaEve
France
About 2 months using the app
May 23, 2023

Was recommended and it works great. Am able to seamlessly track orders and provide a modern theme for my buyers.

Exactize
United States
About 2 months using the app
June 8, 2023

Order Transparency: An app like Track123 can provide real-time tracking information for both the merchant and customers. This transparency allows customers to track their orders and know the exact status of their shipments, reducing uncertainty and improving their overall experience.

Customer Satisfaction: By offering order tracking capabilities, you provide an added level of customer service and convenience. Customers appreciate being able to monitor their shipments independently, which can lead to increased satisfaction and trust in your business.

Proactive Communication: Tracking apps often come with automated notifications and updates. This feature allows you to send proactive notifications to customers, keeping them informed about their order status, estimated delivery dates, and any potential delays. This proactive communication helps manage customer expectations and minimizes inquiries about order progress.

Efficiency and Organization: For merchants, having a centralized system to track orders can streamline fulfillment processes. With an app like Track123, you can manage and monitor multiple orders simultaneously, ensuring smooth operations and minimizing errors or oversights.

Analytics and Insights: Some order tracking apps provide additional features, such as analytics and reporting. These tools can offer valuable insights into order patterns, delivery times, and customer preferences. By leveraging this data, you can make informed decisions about inventory management, shipping carriers, and other aspects of your business.

Purrfect Fur
United Kingdom
About 2 months using the app
February 7, 2023

With Track123 i discover that i can improve my shop easily. It is really convinient for Dropshipping and it looks professional for the clients. Thank you Alex !

BeyondTheTop
Canada
About 2 months using the app
January 29, 2023

amazing app. i very love it!
help me a lot!
this app help for who need a delivery track page in his store.
the design is very good.
five stars from me!

TGE
Israel
About 2 months using the app
June 6, 2023

This app is great for starting e-commerce with a good tracking panel for customers. It's very user friendly and also nice functionalities!!

DealParadijs
Netherlands
About 2 months using the app
June 5, 2023

Every minimal and convenient shipment tracking seamlessly integrates with my theme, has free option too! I like very much!

Haptail
United Kingdom
About 2 months using the app