Track123 Order Tracking 3D
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,826)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, offering real-time tracking updates and customizable tracking pages that align with store branding. It supports a wide range of couriers and features a user-friendly interface. The free version is particularly valued for its robust functionality suitable for businesses at various stages, with some versions offering advanced features like 3D visual tracking. Merchants also praise the reliability and accuracy of the tracking information, and the customer support team is consistently commended for their responsiveness and effectiveness in resolving issues. Regular updates based on merchant feedback ensure the app continuously improves and adapts to meet merchant needs.
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Track123 is pretty good, I guess. If you're starting an e-commerce and really want to come across as professional, you might want to check it out. It's not perfect, but I think it could be helpful.
I was looking for an app that will cover the tracking. Found this which is easy to use and integrate.
Gostei imenso da aplicação, ajuda em muita coisa, facilita bastante e é bastante útil. Recomendo muito.
Helped to resolve my enquires within minutes. Responsive support and options ideal for dropshipping. Thank you.
Really powerful and helpful for us! Help our customers to track their order and their did well. Recommend!
Best Tracking App for Starters, a simple and easy way for you and your customers to keep track of all orders at the start of your business!
I used this app and it fits my needs perfectly. It would be more perfect if I could modify the style.
I love this app, very useful for my customers who want to track their orders.
This app is easy to use for your shopify experience, i just started with the app and im real happy with it
UPDATE:
The issue has been resolved now and everything works as expected. Alex reached out to me and after I installed the app again, the issue is gone. I must say the experience with customer service has been improved as well and five stars are well-deserved!
INITIAL REVIEW:
I couldn't get my tracking page to be translated, although I did set everything up properly. When I messaged the support to see where the problem is, I didn't receive the response until the next day, and when I replied within 30 minutes, they were already offline. I get the lack of staff (probably), but the customers shouldn't wait that long to get an answer while they have an issue on their website.
Other than that, the app worked good for me, but the missing translation and lack of customer service was a dealbreaker for me. If you don't have multiple languages on your store, I think this app is a great solution.
Hi,
We sincerely apologize for the delay in our response. We are experiencing a high volume of inquiries, which led to the delay in addressing your concerns promptly.
Regarding the translation issue you encountered with the tracking page, we would like to assure you that Track123 can be customized to support multiple languages to cater to your multilingual store. We would like to assure you that we take this matter seriously, and we are committed to investigating the reason behind the untimely translation.
I have reached out to you to gather more information. Could you please respond to my message so that we can address the matter promptly and provide a resolution?
Looking forward to your reply.
Best regards,
Alex