Reviews (4,230)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its support for numerous carriers and real-time tracking updates that enhance customer trust. Features like automatic carrier detection and customizable tracking pages streamline logistics and improve brand alignment. The app is also praised for its easy integration with Shopify, user-friendly interface, and reliable performance, with a responsive customer support team enhancing its effectiveness.

June 16, 2022

Very convenient, very beautiful, very easy to use,Great for beginners,highly recommended,Come and use it

lulusport1
Hong Kong SAR
About 1 hour using the app
October 26, 2023

Super easy integration, took every bit of 3 minutes to get the entire app set up and full integrated onto our site.

Live Free Company
United States
44 minutes using the app
May 8, 2022

A really useful, well-designed, and easy-to-install app, hope it helps my customers a lot. highly recommend.

BCBMALL
United States
43 minutes using the app
April 24, 2022

great app! it's easy to use and it has a lot of customizations. can't ask for more, I'm very satisfied

Stunning Canvas Prints
United States
41 minutes using the app
December 7, 2022

I installed Track123 to give it a try, just for order tracking. It works awesome! I wish I knew of this sooner! Then I live chatted with Alex, 2am my time... 4am his time, and he responded right away and even made a couple nice changes on my order tracking page. I was astounded by his customer service! Highly Recommend!

Bavarian Magazine
United States
38 minutes using the app
June 8, 2022

Great app. Easy to set up! Nice customer support. Great feature to add on your website to help improve your customer experience.

Trary
United States
35 minutes using the app
June 15, 2022

Amazing level of polish and functionality for a free application. I tried several before landing on Track123 as the best option available on the Shopify app store.

Urbn Designs
Australia
33 minutes using the app
August 19, 2022

首先它是免费的!!真的很棒,一个专门的自助式查订单物流的app,页面好看,功能很齐全还能看包裹里面的内容,查物流的显示速度也很快,符合我全部的需求,碰到困难和不懂得,客服也很热情的解决了问题!!好评!

Aosbos Direct
China
32 minutes using the app
December 19, 2023

Awesome App!

DURO
United States
31 minutes using the app
May 25, 2022

Very easy to incorporate into the store and it started picking up orders instantly. Within minutes, we had a new Order Tracker live on the site. With some simple CSS, you can get all you fonts and styling to align with your brand. This app is invaluable to a high volume retailer in comparison to other Order Tracking solutions in the Shopify App Store.

Goorin Bros.
United States
30 minutes using the app