Reviews (4,375)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, enhancing customer satisfaction and trust. It features a user-friendly interface, supports numerous carriers, and offers real-time updates and customizable tracking pages. Merchants appreciate the seamless Shopify integration, responsive support, and valuable logistics analytics. The app also includes a free plan suitable for new or small businesses, making it scalable with business growth.

January 6, 2025

International Sport Shop loves this company and their customer support. Thanks for all the help setting our product tracking up :)

International Sport Shop
United States
3 months using the app
December 31, 2024

Love this app, very convenient for my customers, and builds trust!

Twenty Four
United States
About 1 year using the app
February 20, 2025

This works perfectly! A huge improvement over the Evri and Royal Mail tracking pages I used before.

The Jasabi Company
United Kingdom
23 days using the app
November 16, 2024

It's just so better to use !!! Makes your website tracking feature feel so premium with free also it give 50 orders per month for free that is more than enough for small scale business and the prices for higher volumes are also so reasonable ✅ gonna use it as a permanent solution for tracking page solution!! Thanks Track 123 and it's not a paid review as i only review selectable apps and services that actually can help someone....

Changed Era
India
About 1 month using the app
February 14, 2025

I would say by far the best app that offers a free plan for order tracking! It takes the user experience to a whole new level. The customer support is very kind and responsive aswell.

Mora Lana
Switzerland
2 days using the app
February 25, 2025

Great to see Track123 in action for my 1st Shopify order!

Krigerheim
United Kingdom
8 months using the app
January 16, 2025

I highly recommend this app. 100% the best app for tracking with shopify. The support is so helpful and the app works amazingly. If you need the best app for tracking here it is!

Bragit
United Kingdom
About 1 month using the app
February 6, 2025

Great app for track orders and get updates to customers

Trecy Boutique
Italy
7 months using the app
November 24, 2024

Track123 is the best app for small and large businesses, the free feature allows many features without giving bank account info (for paid subscriptions).

Bactigone
United Arab Emirates
2 months using the app
December 8, 2024

This is a great fundamental app for your online store to help your customers feel comfortable during the shipping process. Highly recommend as it is reliable and easy to use.

Cataville
United States
3 months using the app